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University Hospitals Urgent Care
- Urgent Care
- Willoughby, OH
About this business
Location details
36001 Euclid Ave, Units 5, Willoughby, OH, 44094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
The whole experience was outstanding. Matthew Dean took excellent care of me. I appreciate both his kindness and professionalism!
Business response:
Thank you so much for leaving us a stellar review!
Went in at 1:00 pm for a UTI. No one waiting, so quickly taken back to a room. The nurse was very pleasant and helpful. The NP Nick was very knowledgeable and able to prescribe the proper antibiotic that works for me. Plus, I was able to get the meds there on the spot. May have cost more, but saved the annoyance of waiting for Walgreens to fill it. The place was immaculate. Will be my new Urgent Care Center.
Business response:
Your feedback is highly appreciated. Thank you for the review!
The staff was very professional and courteous. However, the Epic system does not have the interface capabilities to look at patients health history. This was a problem wherein the Physician Assistant (PA) had to refer me to ER.
Great team. Thank you.
Business response:
We appreciate the kind words and are glad we could provide you with a positive experience!
Very friendly and professional.couldn’t really, had to go to the hospital E R
Business response:
Thanks for taking the time to share your positive experience. We truly appreciate it!
Rating of 10 for every person& experience
Business response:
Thank you for your feedback! We appreciate you sharing your thoughts and will continue working to make every experience even better.
Treatment was sufficient, but there were inaccuracies in my documentation that made me feel as though I wasn’t fully understood.
Business response:
We regret that this situation did not reflect the standards we aim to uphold. Your feedback is valuable and will help guide improvements. Please reach out at https://www.uhurgentcare.org/about/contact.
I had an appointment for 10:15 I didn’t get to a room until 11:15 Saw the doctor at 11:35. When you make a appointment you should not have to wait over an hour to be seen
Business response:
We’re sorry for the delay. We appreciate your patience as we continue working to improve efficiency.
The PA seemed uninterested in dealing with a tick bite. He barely looked at the site and gave no help in clearing out the area of the site. The triage nurse was very nice.
Frequently asked questions about University Hospitals Urgent Care
How is University Hospitals Urgent Care rated?
University Hospitals Urgent Care has a 4.6 star rating with 1,372 reviews.
When is University Hospitals Urgent Care open?
University Hospitals Urgent Care is closed now. It will open at 8:00 a.m.