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University Hospitals Urgent Care
- Urgent Care
- Willoughby, OH
About this business
Location details
36001 Euclid Ave, Units 5, Willoughby, OH, 44094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Great team. Thank you.
Business response:
We appreciate the kind words and are glad we could provide you with a positive experience!
Very friendly and professional.couldn’t really, had to go to the hospital E R
Business response:
Thanks for taking the time to share your positive experience. We truly appreciate it!
Rating of 10 for every person& experience
Business response:
Thank you for your feedback! We appreciate you sharing your thoughts and will continue working to make every experience even better.
Treatment was sufficient, but there were inaccuracies in my documentation that made me feel as though I wasn’t fully understood.
Business response:
We regret that this situation did not reflect the standards we aim to uphold. Your feedback is valuable and will help guide improvements. Please reach out at https://www.uhurgentcare.org/about/contact.
I had an appointment for 10:15 I didn’t get to a room until 11:15 Saw the doctor at 11:35. When you make a appointment you should not have to wait over an hour to be seen
Business response:
We’re sorry for the delay. We appreciate your patience as we continue working to improve efficiency.
The PA seemed uninterested in dealing with a tick bite. He barely looked at the site and gave no help in clearing out the area of the site. The triage nurse was very nice.
I will never go to this urgent care again. The receptionist was great. Triage was fine. The doctor/nurse practitioner spent maybe 60 seconds with me and said my eyes were fine. I went for pink eye which I have had numerous times. Told me to go to the ER. I just spent $75 on a co pay to go there and didn’t have another $500 to go to the Er. She wouldn’t listen to me when I said I know it’s pink eye I have had it before and I need a note for work. She wouldn’t give me a note and this time told me to go to a specialist. I work ... read more
Business response:
We apologize for your frustrating experience. Your concerns about care quality and communication are important. Please contact us at (440) 484-2160.
Frequently asked questions about University Hospitals Urgent Care
How is University Hospitals Urgent Care rated?
University Hospitals Urgent Care has a 4.6 star rating with 1,294 reviews.
When is University Hospitals Urgent Care open?
University Hospitals Urgent Care is closed now. It will open at 8:00 a.m.