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University Hospitals Urgent Care Cleveland - Edgewater
- Urgent Care
- Cleveland, OH
About this business
Location details
1407 W 117th St, Cleveland, OH, 44107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Everyone was very pleasant! Was able to get in to see someone right away, which was amazing. They ran a test and gave me a prescription that I was able to pick up in no time at the pharmacy down the street. Would definitely recommend.
Business response:
Thanks for taking the time to share your positive experience. We truly appreciate it!
Quick, courteous, and professional
Business response:
We are thrilled to learn that you had a positive experience with us!
All of the staff was extremely kind, sociable, and knowledgeable. It was a really great experience.
Business response:
Thank you so much for leaving us a stellar review!
Pre registered didnt get called back for two hours. They took my 30.00 copay and didnt tell me that the card would be used for another 399.00 . I discovered that by accident. Wtf I have GOOD health insurance, you're going to try to bill me again before the health insurance works out the cut? F that. They only had one solo PA seeing everyone. Left work at 1500 went in at 1530. Left after 1830. 3 hours for a diagnosis of arthritis. Thats cool but 3 hours?! Smfh cost me money of OT at work. The fill in admin clerk was sneak as ... read more
Business response:
We’re sorry to see we didn’t meet expectations. Your feedback matters and helps us improve. Please contact us at https://www.uhurgentcare.org/about/contact.
Start by improving courteousness & efficiency at the front desk, follow by infusing that with a bit of knowledge into the medical providers there as well!!
Business response:
We’re sorry this situation did not reflect the warmth and respect we strive for. We’ll review this feedback to ensure continued improvement. Please contact us at https://www.uhurgentcare.org/about/contact.
Staff were friendly except for our provider. We were given some bad news and he was incredibly dismissive of our surprise and offered no advice on what to do besides giving us medication. He was trying to rush out the door rather than having a conversation about the issue at hand.
Business response:
We understand your disappointment with the provider's dismissive approach during a difficult conversation. Please contact us at (216) 377-4800 to discuss further.
Frequently asked questions about University Hospitals Urgent Care Cleveland - Edgewater
How is University Hospitals Urgent Care Cleveland - Edgewater rated?
University Hospitals Urgent Care Cleveland - Edgewater has a 4.7 star rating with 611 reviews.
When is University Hospitals Urgent Care Cleveland - Edgewater open?
University Hospitals Urgent Care Cleveland - Edgewater is open now. It will close at 8:00 p.m.