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University Hospitals Urgent Care Concord

4.6
  • Urgent Care
  • Concord Township, OH

About this business

HealthcareUrgent Care

Location details

7500 Auburn Road, Suite 1200, Concord Township, OH, 44077, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.62,135 reviews
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Lydia K.'s profile image
Lydia K. 
a year ago

Quick, responsive and professional 

Business response:

Thank you so much for leaving us a stellar review! 

Kenneth R.'s profile image
Kenneth R. 
a year ago

Everyone was very kind and friendly and I was able to be seen in a timely manner. 

Business response:

Your feedback is highly appreciated. Thank you for the review! 

David T.'s profile image
David T. 
a day ago

This was a complete waste of my time and money. They can do more for you at a cvs minute clinic. I was sent to the er and everyone there rolled their eyes, one said they won’t do more than clean a basic cut at that urgent care. I had no business at an er and now I’m out hundreds of dollars. 

Business response:

We’re sorry to see we didn’t meet expectations. Your feedback matters and helps us improve. Please contact us at https://www.uhurgentcare.org/about/contact. 

Bernadette K.'s profile image
Bernadette K. 
3 weeks ago

Took over an hour with an appointment . PA was not very helpful or compassionate 

Business response:

We’re sorry to see we didn’t meet expectations. Your feedback matters and helps us improve. Please contact us at https://www.uhurgentcare.org/about/contact. 

Lynn K.'s profile image
Lynn K. 
a month ago

If I could give less than a 1, I would. My daughter went in with a cut on her ankle. The doctor tried to put in a few stitches and glue it. The glue failed that evening and a stitch came out completely. Our PC was appauled they would try to use glue where her cut was and said she should have had many more stitches. They totally botched it. Now it will take more time to heal which wasn't at all necessary. Horrible experience and we will never recommend or return. 

Business response:

We’re sorry to see we didn’t meet expectations. Your feedback matters and helps us improve. Please contact us at https://www.uhurgentcare.org/about/contact. 

Linda C.'s profile image
Linda C. 
2 months ago

I waited 2.5 hours for the nurse to come in and tell to gargle with salt water. I never complain but does it take that long for a culture to come back? There wasn’t one person left from when I went in the second waiting room. Which tells me everyone else got treated before me even if I came in first I realize it’s not the order but the severity but two and a half hours later? Really? 

Business response:

Thank you for sharing this feedback. We understand how important timeliness is and are actively reviewing our processes. 

Terence O.'s profile image
Terence O. 
7 months ago

My experience was the best ever. 

Terence O.'s profile image
Terence O. 
7 months ago

The kindness and help I got was an experience I will always remember as special. Everyone was extremely kind and supportive! 

Jennifer G.'s profile image
Jennifer G. 
7 months ago

Our healthcare system is broken! There is no way to see a Dr without waiting months or spending $10k just walk into the ER. It’s frustrating as a patient that it takes 6 weeks to see your PCP for an immediate need and the alternative is the ER. I thought that’s where urgent care filled the gap, but I was given bad advice and found out too late. The care provider was not the problem, the system is the problem and it is disappointing that we have gone in the wrong direction when it comes to healthcare. 

Business response:

We’re sorry to see we didn’t meet expectations. Your feedback matters and helps us improve. Please contact us at https://www.uhurgentcare.org/about/contact. 

Frequently asked questions about University Hospitals Urgent Care Concord

How is University Hospitals Urgent Care Concord rated?

University Hospitals Urgent Care Concord has a 4.6 star rating with 2,135 reviews. 

When is University Hospitals Urgent Care Concord open?

University Hospitals Urgent Care Concord is open now. It will close at 8:00 p.m.