USA Mortgage

4.9

Mortgage Lenders
St. Louis, MO

About this business

Finance Mortgage Brokers Mortgage Lenders

Location details

12140 Woodcrest Executive Drive, Suite 150, St. Louis, MO, 63141, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 6:00 p.m.
Tue	9:00 a.m. to 6:00 p.m.
Wed	9:00 a.m. to 6:00 p.m.
Thu	9:00 a.m. to 6:00 p.m.
Fri	9:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.925,364 reviews

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Michael S.

5 months ago

his communication skills and his ability to be there when I needed him.

Business response:

Thank you for sharing your experience working with me. I’m sorry you felt your experience wasn’t first class. I would love to hear any additional thoughts on how we could improve.

Jamie C.

5 months ago

Excellent customer service

Business response:

I can’t thank you enough for your positive words and really appreciate you taking the time out of your day to let people know how much you loved working with me at USA Mortgage on your home loan. I hope to see you again down the road!

Alex W.

5 months ago

I immediately felt able to trust her. That is key for an old scruffy war veteran

Business response:

Thank you for sharing that, Alex. I'm grateful I could earn your trust. Your words mean a lot, and it was truly a privilege to assist you. If there's anything more you need, feel free to reach out.

Roxann S.

5 months ago

Dana was always available and or returned our calls in a very timely manner. She kept us well informed during the loan process.

Business response:

Charles Morris J.

5 months ago

Quick and easy

Business response:

I appreciate your feedback. I'm always looking for ways to improve, and I'm glad that you took the time to share your thoughts with me.

Esther B.

5 months ago

As first time home buyers Sam was so communicative with us and generous with his time. He was so patient and was available to help us whenever we needed it. The whole process went so smoothly and we are so grateful to have worked with Sam!

Business response:

It's wonderful to hear about your positive experience, Esther. I'm glad I could assist you during your first home-buying journey and that everything went smoothly. If you ever have more questions or need further assistance in the future, feel free to reach out. Thank you for sharing your experience.

Preston S.

5 months ago

He was very helpful and any time I had a question he answered and explained it right away

Business response:

Thank you so much for your sincere words on your home loan experience with me at USA Mortgage. I love hearing that my customers are happy. It is the best compliment I can receive. I look forward to being your Mortgage Loan Originator for many years to come!

Suzanne D.

5 months ago

Sam was there for us every step of the way as we went through the application process up until our settlement. He and his staff were extremely helpful and professional. We would definitely recommend him to anyone going through the home buying or refinuancing process.

Business response:

I'm grateful for the kind words, Suzanne. It was a pleasure to assist you throughout the application process and up to settlement. I'm glad to hear that you found both my efforts and the support from my team helpful and professional. Thank you for recommending my services for home buying or refinancing needs. If there's anything more I can do for you in the future, please feel free to reach out.

Samuel S.

5 months ago

As first-time home buyers, we were so grateful to work with Joey. He was completely transparent about all the numbers involved, which gave us a clear understanding of every step in the process. His deep knowledge of the market helped us secure the best terms out of all the mortgage providers we considered. Joey was also very organized and clear about deadlines, always letting us know exactly what needed to be done and when. He was incredibly responsive—answering calls and texts promptly, even outside of business hours—and al... read more

Business response:

I love hearing that you had a spectacular mortgage process. USA Mortgage takes pride in what we do and to provide our customers with the best experience possible. At your earliest convenience, please share your experiences with us on social media! A shout-out is the best compliment we can receive. Thanks again!