USA Mortgage

4.9

Mortgage Lenders
St. Louis, MO

About this business

Finance Mortgage Brokers Mortgage Lenders

Location details

12140 Woodcrest Executive Drive, Suite 150, St. Louis, MO, 63141, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 6:00 p.m.
Tue	9:00 a.m. to 6:00 p.m.
Wed	9:00 a.m. to 6:00 p.m.
Thu	9:00 a.m. to 6:00 p.m.
Fri	9:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.923,828 reviews

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ANDRE ALEXANDER G.

8 months ago

The communication and feedback, including status updates, and ease of document delivery, were particularly notable. Michael was always available when needed to resolve the issues as they arose.

Business response:

Thank you so much for your sincere words on your home loan experience with me at USA Mortgage. I love hearing that my customers are happy. It is the best compliment I can receive. I look forward to being your Mortgage Loan Originator for many years to come!

Deborah A L.

8 months ago

Great communication throughout the process. Andra's responses were quick, through and professiona.

Business response:

Ryan S.

8 months ago

Alex was very polite and made it clear what needed to be done and what I needed to do and kept me updated through the whole proces.

Business response:

I can’t thank you enough for your positive words about your home loan experience. I would really appreciate you letting people know how much you loved working with me at USA Mortgage. I hope to hear from you again!

Cheryl Raye B.

8 months ago

Justin Lackey was on top of everything and helped us every single step of the way with the loan for our new house. He was amazing! He made the whole process go as smoothly as possible. When I became a bit discouraged with all the paperwork, he encouraged me to keep going, for we were almost done. He truly is great at what he does and cares about the customers he works with each day. Thank you so much for all you do for each customer every day. You do make a difference. Your caring attitude shines through. Cheryl B.

Business response:

Cheryl, thank you for sharing your experience. I'm pleased to know that I could assist you at each step and help make the loan process as smooth as possible. I understand that handling paperwork can sometimes be overwhelming, so I'm glad I could provide some encouragement along the way. It's important to me that my clients feel supported and cared for, and your words mean a lot. If there's anything more I can do for you in the future, please don't hesitate to reach out.

Ronald Paul G.

8 months ago

This is our second time using Crystal. I will tell all our friends and family about the great service we received from this company..Thank you so much

Business response:

I appreciate you choosing me at USA Mortgage for your home loan and I'm here for you anytime. I hope to see you again for many years!

Steven Paul D.

8 months ago

The day by day communication was as good as it gets in the financing world. Chris Finley. is very informational and very knowledgeable in loan processing with his various avenues to get the job done.

Business response:

I can’t thank you enough for your positive words and really appreciate you taking the time out of your day to let people know how much you loved working with me at USA Mortgage on your home loan. I hope to see you again down the road!

Joyce B.

8 months ago

Too confusing!!!

Business response:

I'm always looking for ways to improve my services and I appreciate your review. I'm sorry you didn't view your experience with me as a 5-star level of service. I hope I'll have the opportunity to serve you again and deliver exceptional services.

Andrew F.

8 months ago

Brian went above and beyond throughout the entire process and was helping out wherever he could! Brian did everything he could do to make the entire home buying experience and painless. he was making phone calls to the county and the sellers agent to push it along so that I could move into my new home! I appreciate everything he did for me and without a doubt would never choose anyone else to help with buying a hom!

Business response:

Sheryl S.

8 months ago

Ralph is the best. He cares about you and your finances and will help you work out whatever situation arises. Thanks so much Ralph for all you have done!!

Business response:

Helping great customers like you is why I'm in this business. I'm thankful to receive such a great review from you and loved to hear how you enjoyed working with me on your mortgage. I look forward to working with you again in the future.