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12140 Woodcrest Executive Drive, Suite 150, St. Louis, MO, 63141, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by USA Mortgage
Our case was not easy, and extra work had to be done, which I appreciate the timeliness of the work being performed and a huge thank you! That being said there were several breakdowns in communication that when questioned were meet with inappropriate responses. As someone who is signing a contract that will cost my over $600k if taken to full term questions will be asked. Both myself and my spouse felt that there was not good communication in several instances. Communication issues aside the experience was good.
Business response:
I'm always looking for ways to improve my services and I appreciate your review. I'm sorry you didn't view your experience with me as a 5-star level of service. I hope I'll have the opportunity to serve you again and deliver exceptional services.
Verified by USA Mortgage
Brian is my go to thanks to his knowledge and professionalism.
Business response:
I can’t thank you enough for your positive words about your home loan experience. I would really appreciate you letting people know how much you loved working with me at USA Mortgage. I hope to hear from you again!
Verified by USA Mortgage
Informatuve , timely and ease of process
Business response:
Thank you so much for your sincere words on your home loan experience with me at USA Mortgage. I love hearing that my customers are happy. It is the best compliment I can receive. I look forward to being your Mortgage Loan Originator for many years to come!
Verified by USA Mortgage
Kim was so on top of everything throughout the process. She was patient with us when we had questions or needed a bit of time to gather documents. Kim and her team are amazing !
Business response:
It was a pleasure working with you both! I am happy I was able to help! Let me know if you ever need anything from me in the future!
Verified by USA Mortgage
Good open communication
Business response:
Helping great customers like you is why I'm in this business. I'm thankful to receive such a great review from you and loved to hear how you enjoyed working with me on your mortgage. I look forward to working with you again in the future.
Verified by USA Mortgage
Getting back to us in a timely manner
Business response:
I love hearing that you had a spectacular mortgage process. USA Mortgage takes pride in what we do and to provide our customers with the best experience possible. At your earliest convenience, please share your experiences with us on social media! A shout-out is the best compliment we can receive. Thanks again!
Verified by USA Mortgage
Speed and professionalism
Business response:
Thank you so much for your sincere words on your home loan experience with me at USA Mortgage. I love hearing that my customers are happy. It is the best compliment I can receive. I look forward to being your Mortgage Loan Originator for many years to come!
Verified by USA Mortgage
Very fast & easy!
Business response:
I appreciate you choosing me at USA Mortgage for your home loan and I'm here for you anytime. I hope to see you again for many years!
Verified by USA Mortgage
The most professional and caring people I have ever meet! always there to answer your questions . I recommend a 1000 times
Business response:
I can’t thank you enough for your positive words and really appreciate you taking the time out of your day to let people know how much you loved working with me at USA Mortgage on your home loan. I hope to see you again down the road!
USA Mortgage has a 4.9 star rating with 25,365 reviews.
USA Mortgage is closed now. It will open tomorrow at 9:00 a.m.