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USA Mortgage

4.9

About this business

Location details

12140 Woodcrest Executive Drive, Suite 150, St. Louis, MO, 63141, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.923,857 reviews
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Heather F.'s profile image
Heather F. 

Verified by USA Mortgage

2 years ago

Dione is a shark. She’s aggressive ,knowledgable, patient and listens to her clients. 

Business response:

Hey Heather! You were awesome to work with too!! When we needed something you were on it like blue bonnet! That helps us out more than you know!! We appreciate your loyalty and will always be here for you!! Remember my offer when the rates drop!! See you in a few months!! In the meantime, enjoy your new home! 

Maria R.'s profile image
Maria R. 

Verified by USA Mortgage

2 years ago

communication 

Business response:

Thank you so much for your sincere words on your home loan experience with me at USA Mortgage. I love hearing that my customers are happy. It is the best compliment I can receive. I look forward to being your Mortgage Loan Originator for many years to come! 

Olivia N T.'s profile image
Olivia N T. 

Verified by USA Mortgage

2 years ago

Business response:

I can’t thank you enough for your positive words and really appreciate you taking the time out of your day to let people know how much you loved working with me at USA Mortgage on your home loan. I hope to see you again down the road! 

Maximino A.'s profile image
Maximino A. 

Verified by USA Mortgage

2 years ago

Really made the process easy and stressfree. 

Chase N.'s profile image
Chase N. 

Verified by USA Mortgage

2 years ago

Availability and knowledge 

Business response:

I love hearing that you had a spectacular mortgage process. USA Mortgage takes pride in what we do and to provide our customers with the best experience possible. At your earliest convenience, please share your experiences with us on social media! A shout-out is the best compliment we can receive. Thanks again! 

Robert K W.'s profile image
Robert K W. 

Verified by USA Mortgage

2 years ago

Shawn made the experience great because he took the time to respond very quickly and to communicate with us about everything he needed and why. I would absolutely recommend Shawn to anyone who is looking for a mortgage. Shawn made the overall experience pleasant instead of the aggravating headache it could have been. 

Business response:

I can’t thank you enough for your positive words about your home loan experience. I would really appreciate you letting people know how much you loved working with me at USA Mortgage. I hope to hear from you again! 

Lela F.'s profile image
Lela F. 

Verified by USA Mortgage

2 years ago

Matt was very thorough in his explanations of the processes. He was patient, helpful and flexible in finding the right type of loan for me. I could not have asked for a better experience. 

Business response:

Helping great customers like you is why I'm in this business. I'm thankful to receive such a great review from you and loved to hear how you enjoyed working with me on your mortgage. I look forward to working with you again in the future. 

Christina T.'s profile image
Christina T. 

Verified by USA Mortgage

2 years ago

Always very responsive and helpful. Very flexibel. 

Business response:

Thank you for trusting us, Christina. Congratulations on your new home! We will always be here for you. 

Joshua Aaron W.'s profile image
Joshua Aaron W. 

Verified by USA Mortgage

2 years ago

Everything was done fast and communication was great. There was one issue right before closing regarding closing funds. But thankfully the mistake was corrected and everything went without a hitch. I would definitely use USA Mortgage again if needed. 

Business response:

Thank you, Joshua! We are grateful for loyalty and comments. We have changed our email to clients regarding cashier checks vs wires for closing funds. We appreciate you more than you know. If we don't know where to improve and why, we can't get better!! You Rock!! Remember my refinance offer for up to 3 years after closing with me! Call me anytime and we will definitely be in touch with you when rates drop! Dione Oliver "The Mortgage Lady" 

Frequently asked questions about USA Mortgage

How is USA Mortgage rated?

USA Mortgage has a 4.9 star rating with 23,857 reviews. 

When is USA Mortgage open?

USA Mortgage is closed now. It will open tomorrow at 9:00 a.m.