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12140 Woodcrest Executive Drive, Suite 150, St. Louis, MO, 63141, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by USA Mortgage
Dione is a shark. She’s aggressive ,knowledgable, patient and listens to her clients.
Business response:
Hey Heather! You were awesome to work with too!! When we needed something you were on it like blue bonnet! That helps us out more than you know!! We appreciate your loyalty and will always be here for you!! Remember my offer when the rates drop!! See you in a few months!! In the meantime, enjoy your new home!
Verified by USA Mortgage
communication
Business response:
Thank you so much for your sincere words on your home loan experience with me at USA Mortgage. I love hearing that my customers are happy. It is the best compliment I can receive. I look forward to being your Mortgage Loan Originator for many years to come!
Verified by USA Mortgage
Business response:
I can’t thank you enough for your positive words and really appreciate you taking the time out of your day to let people know how much you loved working with me at USA Mortgage on your home loan. I hope to see you again down the road!
Verified by USA Mortgage
Really made the process easy and stressfree.
Verified by USA Mortgage
Availability and knowledge
Business response:
I love hearing that you had a spectacular mortgage process. USA Mortgage takes pride in what we do and to provide our customers with the best experience possible. At your earliest convenience, please share your experiences with us on social media! A shout-out is the best compliment we can receive. Thanks again!
Verified by USA Mortgage
Shawn made the experience great because he took the time to respond very quickly and to communicate with us about everything he needed and why. I would absolutely recommend Shawn to anyone who is looking for a mortgage. Shawn made the overall experience pleasant instead of the aggravating headache it could have been.
Business response:
I can’t thank you enough for your positive words about your home loan experience. I would really appreciate you letting people know how much you loved working with me at USA Mortgage. I hope to hear from you again!
Verified by USA Mortgage
Matt was very thorough in his explanations of the processes. He was patient, helpful and flexible in finding the right type of loan for me. I could not have asked for a better experience.
Business response:
Helping great customers like you is why I'm in this business. I'm thankful to receive such a great review from you and loved to hear how you enjoyed working with me on your mortgage. I look forward to working with you again in the future.
Verified by USA Mortgage
Always very responsive and helpful. Very flexibel.
Business response:
Thank you for trusting us, Christina. Congratulations on your new home! We will always be here for you.
Verified by USA Mortgage
Everything was done fast and communication was great. There was one issue right before closing regarding closing funds. But thankfully the mistake was corrected and everything went without a hitch. I would definitely use USA Mortgage again if needed.
Business response:
Thank you, Joshua! We are grateful for loyalty and comments. We have changed our email to clients regarding cashier checks vs wires for closing funds. We appreciate you more than you know. If we don't know where to improve and why, we can't get better!! You Rock!! Remember my refinance offer for up to 3 years after closing with me! Call me anytime and we will definitely be in touch with you when rates drop! Dione Oliver "The Mortgage Lady"
USA Mortgage has a 4.9 star rating with 23,857 reviews.
USA Mortgage is closed now. It will open tomorrow at 9:00 a.m.