USA Mortgage

4.9

Mortgage Lenders
St. Louis, MO

About this business

Finance Mortgage Brokers Mortgage Lenders

Location details

12140 Woodcrest Executive Drive, Suite 150, St. Louis, MO, 63141, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 6:00 p.m.
Tue	9:00 a.m. to 6:00 p.m.
Wed	9:00 a.m. to 6:00 p.m.
Thu	9:00 a.m. to 6:00 p.m.
Fri	9:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.923,832 reviews

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Gabriel Lenora Rose L.

10 months ago

Christi gave me such a pleasent experience! She did everything she could to help, and after years of trying she helped me get in to my forever home!

Business response:

Thank you for the kind words. I'm so excited for you to start your new adventure. Best of luck.

Lucy D.

10 months ago

Very good people and great experience.

Business response:

Thank you for sharing your experience. I'm pleased to know that you had a great interaction and felt positively about the people involved. Your feedback means a lot to me.

Bethany M R.

10 months ago

Jenny was wonderful, very communicative and answered all of our questions - even the dumb ones! She was very informative and we could get ahold of her at pretty much any time, even when she was on a boat in the middle of a lake! I would highly recommend her for anyone looking for a mortgage!

Business response:

It's fantastic to hear you found communication effective and that all your questions were addressed, Bethany. I'm pleased I could be accessible and informative throughout the process. Thank you for your recommendation; it means a lot to me!

Ryan H.

10 months ago

Justin was very easy to work with and had all the answers to my questions as soon as I asked! Very nice guy that made me feel like my loan was his top priority at all times. He even went out of his way to email me or text me a couple different Sunday's. all to just make sure I had things lined up for the upcoming week. i look forward to working With him in the future!

Business response:

I'm glad to hear that I could provide the answers you needed promptly, Ryan. It's important to me that you feel your loan is a priority. I appreciate your kind words and the trust you've placed in me, even reaching out over the weekend to ensure everything was on track. I look forward to the opportunity to work with you again in the future. Please feel free to reach out if you need anything further.

Christopher P S.

10 months ago

Communication is excellent. Knowledge of the process is outstanding and we were able to get answers to questions within minutes and not days like other businesses. Very happy with the Poulin Team!

Business response:

I can’t thank you enough for your positive words about your home loan experience. I would really appreciate you letting people know how much you loved working with me at USA Mortgage. I hope to hear from you again!

Lisa Ann C.

10 months ago

Laura made our experience great! She made the process so easy to understand. She took time to listen to our concerns and offered advice. She went above and beyond to help us with our process. We loved working with her and will recommend her services and USA Mortgage to our friends and family.

Business response:

Thanks so much for your encouraging words Lisa. I am so excited for you and your family to be in such an awesome home and look forward to seeing it going from a house to a home with your touch. Thank you for allowing me to be a part of this journey!

Richard B.

10 months ago

Michelle was very informative, full of wisdom, super attentive, and she even called me back on weekends when needed. Her team was great! Liz was amazing at helping to make sure we had the correct documents and how to get them. Overall great experienc'

Business response:

I can’t thank you enough for your positive words and really appreciate you taking the time out of your day to let people know how much you loved working with me at USA Mortgage on your home loan. I hope to see you again down the road!

Shelby G.

10 months ago

The communication thorough out was excellent wirhout being overwhelming or stressful.

Business response:

You and Austin made our job so easy! I was worried we weren't providing enough updates because your file was moving along so smoothly! Thank you for your trust and cooperation along the way - you both were a dream! I hope you enjoy your new home for many years to come and if there's anything you need in regards to financing in the future, don't hesitate to reach out!

Ricky B.

10 months ago

Everything was detailed and on point!

Business response:

Thank you, Ricky. Thank you so much for trusting me with your biggest purchase of your life. Your family was a pleasure to work with.