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Valhalla Post Acute
- Nursing home
- Louisville, KY
About this business
Location details
300 Shelby Station Dr, Louisville, KY, 40245, United States
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My experience here was not positive. The food quality was consistently nasty, and customer service left a lot to be desired. Communication was lacking, concerns were often ignored, and the overall environment felt disorganized. I would not recommend this facility to others until meaningful improvements are made.
Business response:
Thank you for sharing your concerns. We value your feedback and will address the issues you've raised. Please feel free to reach out to us at (502) 254-0009 for further assistance.
Terrible place to work. Management is terrible, residents are unhappy! Do not recommend!
Business response:
Valhalla Post Acute is committed to providing exceptional care for our residents and maintaining a respectful workplace for our team members. Out of respect for privacy, we do not discuss employment matters publicly. We remain dedicated to serving our residents, families, and community with professionalism and compassion.
I have already posted this on Google, but I think people need to know. The place looks great and the rehab staff are great BUT the care and food are subpar. The first few days I assumed they would take my 91 year old mother to the bathroom to brush her teeth. Then I noticed that her brand new toothbrush was still in the original package. I went to the desk where three people were on their phones and asked if someone would help her brush her teeth. They looked annoyed and said they would send someone. Three hours later, I go... read more
DO NOT GO HERE!!! Our family member was here because the family could not care for him at home. He was bedridden and unable to care for himself. He was a respected man proud and always cared about others and himself. He was not cared for properly by this facility on many levels. Firstly his medication was often not given properly- we would find on floors in the bed and obviously not taken. Had numerous meetings and this was addressed, Still follow through was not there. He was not bathed shaved washed shampood as promised we... read more
My family and l have not had a good experience at Valhalla Post Acute Rehabilitation. My mother had serious back surgery on 4/13/23. We have had a long hard fought battle to keep her from infection and out of pain. She is 77 years old. We have had problems getting her meds to her, not on time, but twice she didn't get them at all. She also did not receive breakfast on 4/30/23, or dinner on 4/30/23. We have a treatment planning meeting tomorrow and we will be addressing this with staff. The wait at night to get a call b... read more
Frequently asked questions about Valhalla Post Acute
How is Valhalla Post Acute rated?
Valhalla Post Acute has a 3.5 star rating with 185 reviews.
When is Valhalla Post Acute open?
Valhalla Post Acute is open now. It is open 24/7.