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8585 E. Frank Lloyd Wright Blvd., Scottsdale, AZ, 85260, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 9:00 p.m. | |
Tue | 8:00 a.m. to 9:00 p.m. | |
Wed | 8:00 a.m. to 9:00 p.m. | |
Thu | 8:00 a.m. to 9:00 p.m. | |
Fri | 8:00 a.m. to 9:00 p.m. | |
Sat | 8:00 a.m. to 8:00 p.m. | |
Sun | 9:00 a.m. to 7:00 p.m. |
Great service, was ready on time!
Business response:
Thanks for your fantastic feedback! We're thrilled to hear you had a great experience and that everything was ready on time. Your satisfaction is our top priority, and we look forward to serving you again!
Representative was very helpful and showed great knowledge on the car needs. Great customer service.
Business response:
Thank you for your kind words! We're thrilled to hear that our representative provided helpful and knowledgeable service. We strive to make every experience positive, and your feedback motivates us to keep up the great work!
Great job by Jesus! I'll be back.
Business response:
Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with Jesus. Looking forward to seeing you again soon!
Shayan was excellent. I'll be seeing him from now on.
Business response:
Thanks for the fantastic review! We're thrilled to hear about your positive experience and look forward to having you back. Your support means a lot to us!
Wonderful staff. Very respectful of my time and always done correctly the first time.
Business response:
Thank you for your kind words! We're thrilled to hear that our team respected your time and delivered great service. Your satisfaction means a lot to us, and we look forward to continuing to serve you!
Efficient and friendly Recommend
Business response:
Thank you for your kind words! We're thrilled to hear you had a positive experience with our team. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Ben is always very helpful and accommodating. He explains things well and it great with people.
Business response:
Thanks for your kind words! We're thrilled to hear that Ben made a positive impact during your experience. Our team strives to provide excellent service, and it's great to know Ben hit the mark. We appreciate your support!
Dealer charges a 3% fee if you use a credit card for payment. Would have been nice if they would have mentioned that when I dropped off the vehicle rather than waiting until I picked it up. Will most likely not go back for future service needs.
Business response:
We strive to be transparent with all our customers, though we do offer a variety of payment options that can help you avoid this particular charge. The 3% fee on credit card payments is in place to help us maintain competitive pricing for our services. Without it, we'd have to adjust our prices accordingly, which we try to avoid. If you'd like to discuss this further, please reach out to Service Director, Daniel Sanchez, at customerrelations@vanbuickgmc.com at your earliest convenience.
Scheduled an appointment for an oil change. Two days before, we had an issue with our convertible top. I called to see if they could fix the top while it was already going to be there for the oil change. They were able to complete both items I. One visit, which is usually not the case at most dealers. Very friendly and professional.
Business response:
Thanks for the fantastic feedback! We're thrilled to hear that we could handle both your oil change and convertible top issue in one visit. Our team strives to provide friendly and efficient service, so it's great to know you had a positive experience. We appreciate your support!
Van Buick GMC has a 4.3 star rating with 4,804 reviews.
Van Buick GMC is open now. It will close at 9:00 p.m.