This profile has been claimed by the business owner or representative.
Van Buick GMC
- Car Dealers
- Scottsdale, AZ
About this business
Location details
8585 E. Frank Lloyd Wright Blvd., Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Ben was outstanding! He explained what I needed to know!
Business response:
Ben is indeed a fantastic asset to our team! We're thrilled to hear he provided you with the information you needed. Thank you for taking the time to share your experience!
Service completed on time. Staff was friendly and kept us informed on progress.
Business response:
Thanks for the fantastic feedback! We're thrilled to hear that our team provided timely service and kept you in the loop. Your satisfaction means a lot to us, and we look forward to serving you again!
John Morris took all of our information by phone and set the appointment then met me after checking in at the dealership. He verified all of the work order items and told me he would call when the car was finished. John is a very personable and friendly employee that we have had as our Van contact for several years. I like the consistancy.
Business response:
Thank you for the fantastic feedback! We're thrilled to hear about your positive experience with John and appreciate your loyalty over the years. It's great to know that our team consistently meets your expectations. Looking forward to serving you again!
John the service manager is great.
Business response:
Thanks for the fantastic review! We're thrilled to hear that John made such a positive impression. Our team is dedicated to providing excellent service, and it's great to know we're hitting the mark. We appreciate your support!
Friendly, professional, and timely service!
Business response:
Friendly, professional, timely that's our goal! Thank you for the feedback!
no comment, thank you for asking
Business response:
We appreciate your acknowledgement, even without specific comments. We value your feedback and are pleased that you took the time to respond.
Our car had an engine light on so we took it in. The part needed was on back order. When Matt determined it was likely several weeks out he worked with us to get in tough with GMAC and help for the interim. He was very persistent for us and did a great job of listening to our frustration. Have car back now and are very happy with how he handled our situation:)!! Thank you Matt!!
Business response:
We're delighted to hear that Matt provided such exceptional service during your recent visit. Dealing with back-ordered parts can be frustrating, and we're glad Matt's persistence in working with GMAC helped find an interim solution. Thanks again for the great review and we're thrilled you're back on the road and smiling!
Polite and professional Service Advisor
Business response:
We're pleased to hear you found our Service Advisor to be polite and professional. Thank you for taking the time to share your positive experience.
A very long wait for an oil change
Business response:
We appreciate your feedback! We're glad you chose us for your oil change and apologize for the wait time. We're always working to improve our service speed and hope to provide you with a quicker experience next time. Thank you for your understanding!
Frequently asked questions about Van Buick GMC
How is Van Buick GMC rated?
Van Buick GMC has a 4.3 star rating with 4,805 reviews.
When is Van Buick GMC open?
Van Buick GMC is closed now. It will open tomorrow at 8:00 a.m.