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Van Buick GMC
- Car Dealers
- Scottsdale, AZ
About this business
Location details
8585 E. Frank Lloyd Wright Blvd., Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Busy dealership but efficient
Business response:
Thanks for your feedback! We're glad to hear you had an efficient experience despite the busyness. Our team works hard to ensure every customer feels valued. We appreciate your support and look forward to seeing you again!
Service completed in a timely manner
Business response:
Thank you for your excellent feedback! We're thrilled to hear that your service was completed promptly. Our team works hard to ensure a great experience for our customers. We appreciate your support!
The reason for the less then 5 star rating-is -It took over 4 hours to have an oil change. The dealership did set up an Uber ride to pick me ip and return me to my car which is a very nice part of service.
Business response:
We understand your concern about the wait time for your oil change, and we sincerely apologize for any inconvenience this may have caused. Our goal is to provide timely and efficient service, and your comments will help us improve in that area. Please reach out to our Service Director, Daniel Sanchez, at customerrelations@vanbuickgmc.com at your earliest convenience to discuss this further.
I was told the service was gonna take several hours and asked if I would like a ride back to my house which I accepted and they called Uber and had a driver there immediately when the truck was finished the Uber driver pick me up at my home, drove me back to the dealership and dropping me off at the service department. The service manager told me because it was my first service. There was no charge. I was treated very well and the service was done perfectly thank you Van's GMC. I'll be back.
Business response:
Thank you for sharing your experience! We're thrilled to hear that our team provided you with excellent service and made your visit hassle-free. Your satisfaction is our priority, and we look forward to welcoming you back for your next service!
on time . quick. friendly people
Business response:
Thanks for the fantastic review! We're thrilled to hear you had a positive experience with our team. Timeliness and friendliness are priorities for us, and it's great to know we hit the mark. We appreciate your support!
Excellent service experience and Kurt Fagelman was "on top" of the entire process. In and out in record time! THANKS!
Business response:
Thanks for the fantastic review! We're thrilled to hear about your excellent service experience and that Kurt made the process smooth and efficient. Your satisfaction means a lot to us!
Very professional. You guys are the best
Business response:
Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with us. Our team strives to provide top-notch service, and it's wonderful to know that it's appreciated. Looking forward to serving you again!
They always meet or exceed my expectations at Van Chevrolet. My service consultant, Ben Hyde, always takes car of me. I highly recommend Van Chevrolet.
Business response:
Thanks for the fantastic feedback, Bob! We're thrilled to hear that Ben and our team consistently exceed your expectations. Your recommendation means a lot to us. Looking forward to serving you again at Van Chevrolet!
Dealer service estimating software provided incorrect total charges. Service writer honored the lower price.
Business response:
Thank you for your feedback! We're glad to hear our service writer took care of you and honored the lower price. We appreciate your understanding as we work to improve our estimating software. Your satisfaction is our top priority!
Frequently asked questions about Van Buick GMC
How is Van Buick GMC rated?
Van Buick GMC has a 4.3 star rating with 4,901 reviews.
When is Van Buick GMC open?
Van Buick GMC is open now. It will close at 9:00 p.m.