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Van Buick GMC
- Car Dealers
- Scottsdale, AZ
About this business
Location details
8585 E. Frank Lloyd Wright Blvd., Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
My sales rep Spencer was amazing! He was efficient and gave me all the information I needed to make a decision within a half an hour. This was especially important since I live in California and the dealership is in Arizona.. The great Support continued as I worked with Carlos in finance for the final documents and payment.
Business response:
Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that Spencer provided you with such efficient service and was able to give you all the information you needed in just half an hour. We truly appreciate your trust in Van Chevrolet and are delighted that our team could make your experience smooth and positive from start to finish.
Every person I encountered at the dealership was friendly and courteous, the bathrooms were clean. If I were to nitpick one thing it would be the chairs in the Chevy side, specifically the cubby right near the yellow Z06 looked like it had been hit by a grenade, I felt bad for the finance guy who had to sit in it. Overall, undoubtedly my best experience with a dealership ever!
Business response:
We are thrilled to hear that our team made such a positive impression with their friendly and courteous service. It truly means a lot to know that this was your best dealership experience ever. We appreciate your feedback about the seating area near the yellow Z06. Your observation helps us identify areas where we can improve our facilities to ensure every part of your visit meets our high standards. We will definitely look into updating that seating to provide a more comfortable environment for both our customers and team m... read more
Salespeople were very attentive and met all of my needs. Would definitely recommend them to others
Business response:
Thank you for taking the time to share your experience with Van Chevrolet. We are thrilled to hear that our sales team provided you with attentive service and was able to meet all your needs. Your recommendation means a great deal to us, and we truly appreciate your trust in our dealership. We look forward to serving you again in the future.
Fast response to my needs also promptly addressed any problems I had Jason Aguilera is the best
Business response:
Thank you for taking the time to share your positive experience with us. We are thrilled to hear that we provided quick service and effectively handled any concerns you had during your visit. Your feedback about Jason Aguilera means a great deal to our team. We truly value customers like you who recognize the dedication our staff puts into delivering excellent service. We appreciate your trust in Van Chevrolet and look forward to continuing to serve you in the future.
The sealer “Enzo” did really great on helping me get the right truck and drove to flagstaff to pick up the truck I really wanted highly recommend this dealership
Business response:
Thank you for taking the time to share your experience with us. We are thrilled to hear that Enzo provided exceptional service in helping you find the perfect truck and went above and beyond by making the trip to Flagstaff to get the vehicle you truly wanted. Your satisfaction means everything to us, and we appreciate you highlighting the dedication our team shows to make sure each customer drives away happy. We are grateful for your recommendation and look forward to serving you again in the future.
Everyone we dealt with was kind, professional and very accommodating. It was an amazing experience.
Business response:
Thank you so much for taking the time to share your wonderful experience with Van Chevrolet! We are thrilled to hear that our team provided you with such exceptional service. Your feedback about our staff being kind, professional, and accommodating truly means the world to us. We work hard every day to ensure our customers feel valued and well-cared for throughout their entire experience with us. It brings us great joy to know that we exceeded your expectations and made your visit truly amazing. We appreciate your trust in V... read more
I appreciate the high level of customer service from Hussein and Alex. They both were very communicative and were upfront on the pricing and available options.
Business response:
Thank you for taking the time to share your experience with us. We are thrilled to hear about the excellent service you received from Hussein and Alex. Their clear communication and transparency regarding pricing and options truly reflects our commitment to providing outstanding customer experiences. We value customers like you who recognize the dedication our team puts into making your visit positive and informative. Your feedback helps us continue delivering the quality service that sets us apart.
outrageously great & fast service, would Recommend to anybody & everyone I come to know, a lot of selection of vehicles, used or new
Business response:
Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that you found our service to be exceptionally quick and that you were impressed with our wide range of both new and pre-owned vehicles. Your recommendation means the world to us, and we truly appreciate your confidence in Van Chevrolet. We look forward to continuing to serve you and helping you find the perfect vehicle whenever you need us.
Dealership was not very honest with me on the papers I was signing. I took the car home and. A week later, they called me back and told me that they needed me to sign more papers knowing that I came there was no papers for me to sign. They spot on told me that I didn’t get approved for the car when I signed a bunch of papers, they said that I also was given a preapproval. It didn’t mean that I got approved for the car. So when I was to return the car back to them, they didn’t let me know in advance so that I can be prepared ... read more
Business response:
We are sorry to hear that you feel this way about your experience. We understand your frustration regarding the paperwork process and the confusion around your financing approval. Your feedback about the importance of asking questions and thoroughly reviewing paperwork is valuable. We want all our customers to feel comfortable and encouraged when seeking clarification about their purchase. We would appreciate the opportunity to discuss your experience further and address your concerns. Please contact Becky or Anna in our Cus... read more
Frequently asked questions about Van Buick GMC
How is Van Buick GMC rated?
Van Buick GMC has a 4.4 star rating with 7,817 reviews.
When is Van Buick GMC open?
Van Buick GMC is closed now. It will open at 9:00 a.m.