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100 NW Vivion Rd., Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
smooth and easy day at the dealership
Business response:
Thank you for your positive feedback! We're glad to hear you had a smooth and easy experience at the dealership. Our team strives to make every visit enjoyable. If you have any questions or need assistance in the future, feel free to reach out!
Great costumer service and I'm happy with my service technician.
Business response:
Thank you for your positive feedback! We're delighted to hear that you had a great experience with our customer service and that your service technician met your expectations. Our team is dedicated to providing excellent care, and we appreciate your support. We look forward to serving you again!
The work was quality as always, my service advisor, Jon Goth kept me informed throughout the process. Only complaint, my vehicle got bumped back by the tech to work on another that had been awaiting parts for months.
Business response:
Thank you for your feedback! We're glad to hear that you were satisfied with the quality of the work and that Jon kept you informed throughout the process. We apologize for the inconvenience of your vehicle being delayed; we understand how important it is to have your car ready on time. Your feedback helps us improve our service, and we appreciate your patience. We look forward to serving you again!
This was the second time around but I appreciate you honoring the first Safety Review and not double charging me.
Business response:
Thank you for your understanding and for giving us the opportunity to assist you again! We're glad to hear that you appreciated our commitment to honoring the first Safety Review without additional charges. Your satisfaction is our priority, and we look forward to continuing to serve you in the future. If you have any further questions or need assistance, feel free to reach out!
Great service every time!!!! Keep you informed on how long it will be.
Business response:
Thank you for your kind words! We're thrilled to hear that you consistently receive great service and appreciate our communication. Your satisfaction is our top priority, and we look forward to serving you again soon!
Great service; parts replaced were excellent quality
Business response:
Thank you for your kind words! We're delighted to hear that you received great service and that you were satisfied with the quality of the parts we replaced. Ensuring that our customers have the best experience and quality is our top priority. We appreciate your support and look forward to serving you again in the future!
no problems.. they were very efficient, friendly, helpful, and my car was spotlessly cleaned inside and out.
Business response:
Thank you for your positive review! We're glad to hear that you had a smooth and efficient experience, and that our team was friendly and helpful. It's great to know your car was returned spotless inside and out! If you ever need anything in the future, don't hesitate to reach out. We appreciate your business!
All good , quick service. Helpful.
Business response:
Thank you for your feedback! We're glad to hear you had a quick and helpful service experience. If you need anything else, feel free to reach out. We look forward to seeing you again soon!
The friendlyness and knowledge of the service staff
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with our service staff. Their friendliness and expertise are what we strive for every day. We appreciate your support and look forward to serving you again!
Van Cadillac of Kansas City has a 4.5 star rating with 1,847 reviews.
Van Cadillac of Kansas City is closed now. It will open tomorrow at 7:00 a.m.