This profile has been claimed by the business owner or representative.
100 NW Vivion Rd., Kansas City, MO, 64118, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Everything from scheduling to the completion of the service was 100%!
Business response:
We're thrilled to hear your experience at Van Cadillac was flawless, from scheduling your appointment to picking up your car! Our service team strives to make the entire process as smooth and efficient as possible. Thank you for the perfect rating, and we look forward to serving you again soon!
Prompt, professional, no hassle service.
Business response:
We appreciate you choosing Van Cadillac and for taking the time to leave this review! Thank you for your business, and we look forward to serving you again soon!
It started off rough, but it ended up being really good.
Excellent service. Friendly, informative, and very nice waiting area.
Business response:
Dear Valued Customer, Thank you for taking the time to leave this 5-star review for Van Cadillac! We are thrilled to hear that you had an excellent service experience. Our team strives to be friendly, informative, and provide a comfortable atmosphere in our waiting area, so your feedback lets us know we're achieving those goals. Sincerely, The Van Cadillac Team
My Service Advisor, Jon Goth, was excellent and worked with me in identifying noise issues with my brakes. Service was completed in conjunction with an oil/filter change that same day.
Business response:
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
Great job and car looks great!
Van Chevrolet is helpful for what they do for my car.
quick and easy service with a smile
1 week after service I was cleaning the engine compartment and found 3 hose clamps not installed in areas where work was done . I took care of it myself .
Business response:
Thank you for bringing this to our attention. We sincerely apologize that you found 3 uninstalled hose clamps after a recent service on your vehicle. Safety and quality service are our top priorities, and we take your feedback very seriously. We understand you were able to fix the issue yourself, and we appreciate your resourcefulness. In the future, please do not hesitate to contact us immediately if you have any concerns following a service. Again, we apologize for this oversight.
Van Cadillac of Kansas City has a 4.5 star rating with 1,779 reviews.
Van Cadillac of Kansas City is closed now. It will open tomorrow at 8:00 a.m.