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Van Cadillac of Kansas City

4.5

About this business

Location details

100 NW Vivion Rd., Kansas City, MO, 64118, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.51,779 reviews
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2024 CHEVROLET TRAX LS Owner's profile image
2024 CHEVROLET TRAX LS Owner 
a year ago

Everything from scheduling to the completion of the service was 100%! 

Business response:

We're thrilled to hear your experience at Van Cadillac was flawless, from scheduling your appointment to picking up your car! Our service team strives to make the entire process as smooth and efficient as possible. Thank you for the perfect rating, and we look forward to serving you again soon! 

2019 CADILLAC XT4 PREMIUM LUXURY Owner's profile image
2019 CADILLAC XT4 PREMIUM LUXURY Owner 
a year ago

Prompt, professional, no hassle service. 

Business response:

We appreciate you choosing Van Cadillac and for taking the time to leave this review! Thank you for your business, and we look forward to serving you again soon! 

2024 CHEVROLET TRAILBLAZER RS Shopper's profile image
2024 CHEVROLET TRAILBLAZER RS Shopper 
a year ago

It started off rough, but it ended up being really good. 

2013 CADILLAC SRX PERFORMANCE COLLECT Owner's profile image
2013 CADILLAC SRX PERFORMANCE COLLECT Owner 
a year ago

Excellent service. Friendly, informative, and very nice waiting area. 

Business response:

Dear Valued Customer, Thank you for taking the time to leave this 5-star review for Van Cadillac! We are thrilled to hear that you had an excellent service experience. Our team strives to be friendly, informative, and provide a comfortable atmosphere in our waiting area, so your feedback lets us know we're achieving those goals. Sincerely, The Van Cadillac Team 

2015 GMC CANYON SLT Owner's profile image
2015 GMC CANYON SLT Owner 
a year ago

My Service Advisor, Jon Goth, was excellent and worked with me in identifying noise issues with my brakes. Service was completed in conjunction with an oil/filter change that same day. 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

2014 CADILLAC XTS PLATINUM Owner's profile image
2014 CADILLAC XTS PLATINUM Owner 
a year ago

Great job and car looks great! 

2020 CHEVROLET IMPALA PREMIER Owner's profile image
2020 CHEVROLET IMPALA PREMIER Owner 
a year ago

Van Chevrolet is helpful for what they do for my car. 

2021 GMC TERRAIN SLT Owner's profile image
2021 GMC TERRAIN SLT Owner 
a year ago

quick and easy service with a smile 

2019 CADILLAC XT4 PREMIUM LUXURY Owner's profile image
2019 CADILLAC XT4 PREMIUM LUXURY Owner 
a year ago

1 week after service I was cleaning the engine compartment and found 3 hose clamps not installed in areas where work was done . I took care of it myself . 

Business response:

Thank you for bringing this to our attention. We sincerely apologize that you found 3 uninstalled hose clamps after a recent service on your vehicle. Safety and quality service are our top priorities, and we take your feedback very seriously. We understand you were able to fix the issue yourself, and we appreciate your resourcefulness. In the future, please do not hesitate to contact us immediately if you have any concerns following a service. Again, we apologize for this oversight. 

Frequently asked questions about Van Cadillac of Kansas City

How is Van Cadillac of Kansas City rated?

Van Cadillac of Kansas City has a 4.5 star rating with 1,779 reviews. 

When is Van Cadillac of Kansas City open?

Van Cadillac of Kansas City is closed now. It will open tomorrow at 8:00 a.m.