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Van Chevrolet
- Car Dealers
- Scottsdale, AZ
About this business
Location details
8585 E. Frank Lloyd Wright Blvd., Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
He was excellent He was honest and not salesee Good good He was excellent He was honest and not salesee Good good great excellent fantastic unbelievable. Give him a raise
Business response:
Thank you for taking the time to share your wonderful experience with Van Buick GMC. We are thrilled to hear that you found our team member to be honest and genuine in their approach, focusing on providing you with authentic service rather than a high-pressure sales experience. Your kind words and enthusiasm truly mean the world to us. We take great pride in building genuine relationships with our customers through transparency and trust, and it sounds like we achieved exactly that during your visit. We appreciate your reco... read more
The salesman responded to my email quickly with a quote. The salesman responded to my email quickly with a quote. However, the quote had a few large dealer accessories applied. When I asked what they were for I got the runaround. He said the cost of the car would be higher than what it was listed at. I explained, I knew that, there would be taxes and some fees, however, I wasn’t asking for any add-ons. Once he started talking about our budget, what our monthly payment needed to be, and how he could discount the accessories, ... read more
Business response:
We are disappointed to hear about your recent experience and the concerns shared regarding the quote provided and the inclusion of dealer accessories without clear explanation. We strive to provide transparent pricing and clear communication so customers fully understand all available options. We value all feedback as it helps us review internal processes and improve consistency in how vehicle pricing and accessory information is presented. Please contact Becky or Anna in our Customer Relations Department at [email protected... read more
Everything was great except the knowledge of Docusign Everything was great except the knowledge of Docusign use. I’m from out of state so the process was a little different. But it worked out.
Business response:
We are happy to hear about your positive experience with Van Buick GMC! We truly appreciate you taking the time to share your feedback, and we're glad that despite the initial challenges with the DocuSign process, everything worked out well for you in the end. We understand that completing transactions from out of state can present unique challenges, and we value your patience as we worked through the process together. Your experience helps us continue to improve our services, and we're grateful for customers like you who w... read more
5Dave Seifer was amazing; taking his time to explain the 5Dave Seifer was amazing; taking his time to explain the vehicle and process. Financing was quick and easy.
Business response:
Thank you for sharing your wonderful experience with us! We're thrilled to hear that our team member took the time to thoroughly explain both the vehicle details and our process, ensuring you felt informed and comfortable throughout your visit. It's exactly the kind of personalized service we strive to provide every customer. We're also delighted that your financing experience was smooth and efficient. Your feedback reinforces our commitment to making the car buying process as seamless as possible, and we truly appreciate y... read more
5 There were a few problems but they ALWAYS worked them 5 There were a few problems but they ALWAYS worked them out to my satisfaction! GREAT people to work with! Thanks!
Business response:
We greatly appreciate your positive feedback and are delighted to hear about your experience with our team. It means so much to us that you found our staff to be great people to work with, and we're grateful for your recognition of their dedication to ensuring your satisfaction. Your acknowledgment that we consistently worked through any challenges to meet your needs truly validates our commitment to providing exceptional customer service. Thank you for taking the time to share your experience with Van Buick GMC - reviews l... read more
Extremely easy to talk to. Extremely easy to talk to. Got things done promptly. Very knowledgeable about each package and the cars details.
Business response:
Your positive experience means the world to us! We're thrilled to hear that our team made the process easy and handled everything promptly for you. It's wonderful to know that our knowledge about our vehicles and packages helped make your experience exceptional. Thank you for taking the time to share your feedback, KAYLEE66. Reviews like yours motivate us to continue delivering the authentic, professional service that our customers deserve at Van Buick GMC.
Jackals was very caring and spent a great deal of time Jackals was very caring and spent a great deal of time with me. She was extremely knowledgeable and attentive to my concerns.
Business response:
We are delighted to hear about your positive experience with our team. It's wonderful to know that you received such attentive and knowledgeable service, and that your concerns were thoroughly addressed with genuine care. Your feedback about the time and attention you received truly reflects the level of service we strive to provide every customer. Thank you for taking the time to share your experience with Van Buick GMC.
Van GMC made me and my family feel like family! Van GMC made me and my family feel like family! Love my Denali!!! I will be sending all my friends and family to Van GMC for their New Truck needs!
Business response:
Thank you for your wonderful feedback! We are truly delighted to hear that you and your family felt like part of the Van Buick GMC family during your visit. It means the world to us when customers have such a positive experience, and we're thrilled that you love your new Denali. Your recommendation to send friends and family our way for their truck needs is the highest compliment we could receive. We understand that trust is earned through genuine care and exceptional service, and we're honored that we've met your expectati... read more
Very seamless and pleasant Very seamless and pleasant Very seamless and pleasant Very seamless and pleasant easy to work with didn't wait for a very long time took care of all the my needs and more
Business response:
Thank you for your wonderful feedback! We are truly grateful to hear that your experience with us was seamless and pleasant. It's wonderful to know that our team was easy to work with, kept your wait time to a minimum, and took care of all your needs and more. Your positive review means so much to us at Van Buick GMC, and we appreciate you taking the time to share your experience. We're committed to providing the same level of excellent service to all our customers, and it's feedback like yours that motivates us to continue... read more
Frequently asked questions about Van Chevrolet
How is Van Chevrolet rated?
Van Chevrolet has a 4.2 star rating with 10,166 reviews.
When is Van Chevrolet open?
Van Chevrolet is closed now. It will open tomorrow at 9:00 a.m.