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Van Hyundai

4.0

About this business

Location details

1825 North I-35 East, Carrollton, TX, 75006, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
SunClosed
4.05,351 reviews
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paul.cox61's profile image
paul.cox61 
3 years ago

Karla was friendly and very knowledgeable. She was always willing to help and always showed a great amount of honesty and integrity. She was a pleasure to deal with. 

Business response:

Thank you for the positive review, we hope you enjoy your new vehicle! 

hapwright2's profile image
hapwright2 
3 years ago

We have always had excellent customer service from Van and Chris is a pleasure to work with 

Business response:

Thank you for the positive review, we're happy to help! 

Irving's profile image
Irving 
3 years ago

Always very attentive and solves problems whatever they are. Have been coming to Van since 2008. 

Business response:

Thanks for the positive review, we appreciate your loyalty! 

delainefast's profile image
delainefast 
3 years ago

Very kind and helpful. Chris Sims even came on on his day off to help deliver the vehicle. 

Business response:

Thank you for your positive feedback! 

Prueitt's profile image
Prueitt 
3 years ago

Sales manager Darius was 10+ and our sales agent Ava was exceptional. I got an amazing deal on my trade in. Loved the location in the heart of a historic city square. If I could add unicorns and rainbow to this text I would. I hate buying car. I've had bad experiences befor. This time there was no sneaky sales tactics, double talk or pressure. 

Business response:

Thanks for the positive review. We're glad to hear you had a terrific experience with Darius and that he was able to offer excellent service with transparency and find you a vehicle you would enjoy. We hope you think of us in the future. Congratulations on the new vehicle! 

marla_platt's profile image
marla_platt 
3 years ago

Van Hyundai has been terrific ever since I purchased my second Sonata from them early last year. Chris is my current service advisor, has treatment me with courtesy and provided me with the necessary information regarding my current service. 

Business response:

Marla, thank you for taking the time to write a positive review. We're glad to hear your experience with us has been a good one and that Chris still is able to provide you with excellent customer service going forward. We're grateful for your loyalty to us. 

Syetman's profile image
Syetman 
3 years ago

I did inquire about the technology. Advisor did answer them and was helpful. Wish the company would put newer more comfortable chairs outside the office area. I did not want to go to the seating area. I was told that Chris would call me when my car was ready. I walked to downtown to get exercise. I walked back and my car was not ready. I just wish I had called to ask Mr. Pittman when my car would be ready. I would not have come back if I had been given a business card by the other Adviser because Mr. Pittman was not there. W... read more

Business response:

Syetman, thank you for taking the time to leave feedback. We only wish to provide transparency and efficiency for each of our customers. We apologize if you felt ignored and that your service took longer than you had perceived. We assure you that was not our intention and we only wished to assist you with your needs. We want to speak with you further about this situation to find a solution. Please contact Chuck Peretti at Cperetti@vtaig.com and we will do our best to make this better. 

pistol5876's profile image
pistol5876 
3 years ago

Phil was attentive to customer service and appreciate his loyalty to satisfy customer. Thank you. 

Business response:

Can wait for new dealership. 

william.swope's profile image
william.swope 
3 years ago

Very friendly and helpful. Accommodated my needs and anticipated my future needs. Thank you very much! Bill 

Business response:

We're happy to be able to bring you excellent customer service! 

Frequently asked questions about Van Hyundai

How is Van Hyundai rated?

Van Hyundai has a 4 star rating with 5,351 reviews. 

When is Van Hyundai open?

Van Hyundai is open now. It will close at 9:00 p.m.