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Van Hyundai

4.0

About this business

Location details

1825 North I-35 East, Carrollton, TX, 75006, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 9:00 p.m.
Tue8:30 a.m. to 9:00 p.m.
Wed8:30 a.m. to 9:00 p.m.
Thu8:30 a.m. to 9:00 p.m.
Fri8:30 a.m. to 9:00 p.m.
Sat8:30 a.m. to 9:00 p.m.
SunClosed
4.05,747 reviews
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Syetman's profile image
Syetman 
3 years ago

I did inquire about the technology. Advisor did answer them and was helpful. Wish the company would put newer more comfortable chairs outside the office area. I did not want to go to the seating area. I was told that Chris would call me when my car was ready. I walked to downtown to get exercise. I walked back and my car was not ready. I just wish I had called to ask Mr. Pittman when my car would be ready. I would not have come back if I had been given a business card by the other Adviser because Mr. Pittman was not there. W... read more

Business response:

Syetman, thank you for taking the time to leave feedback. We only wish to provide transparency and efficiency for each of our customers. We apologize if you felt ignored and that your service took longer than you had perceived. We assure you that was not our intention and we only wished to assist you with your needs. We want to speak with you further about this situation to find a solution. Please contact Chuck Peretti at Cperetti@vtaig.com and we will do our best to make this better. 

pistol5876's profile image
pistol5876 
3 years ago

Phil was attentive to customer service and appreciate his loyalty to satisfy customer. Thank you. 

Business response:

Can wait for new dealership. 

william.swope's profile image
william.swope 
3 years ago

Very friendly and helpful. Accommodated my needs and anticipated my future needs. Thank you very much! Bill 

Business response:

We're happy to be able to bring you excellent customer service! 

mswank's profile image
mswank 
3 years ago

Service was excellent. Staff was knowledgeable and helpful! Everyone was so friendly and attentive. Overall a great experience. 

Business response:

Thank you for your positive review! 

majideslami's profile image
majideslami 
3 years ago

Although it is very challenging to find a new car in the current market, Van Hyundai team made this for us in two days. I really appreciate their effort. Special thanks to Heather. 

Business response:

We're happy to help, thanks for the positive review! 

kvssrvarma's profile image
kvssrvarma 
3 years ago

it was a great experience dealing with Van Hyundai team. They have helped me thorough the sale process with constant updates and also taking care of my request to get me the vehicle on a particular date. Really appreciate Darius for making this whole process very smooth. 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

Kirk Couch's profile image
Kirk Couch 
3 years ago

The team replaced my running light In less than an hour. They have always provided excellent service, and today was the same. 

Business response:

Thank you for your positive review, we're happy we were able to make it a quick service! 

subin202003's profile image
subin202003 
3 years ago

Good Experience. On schedule. Understanding the problems. Good explanation. Good customer service. Overall wonderful experience 

Business response:

Thank you for your positive review! 

davidvan261's profile image
davidvan261 
3 years ago

Service is great and the employees are so nice . I would be back again. Thanks so much 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

Frequently asked questions about Van Hyundai

How is Van Hyundai rated?

Van Hyundai has a 4 star rating with 5,747 reviews. 

When is Van Hyundai open?

Van Hyundai is closed now. It will open tomorrow at 8:30 a.m.