Van Subaru of Kansas City Parts

mgandhi 

on Edmunds

10 years ago

Positive experience & friendly people! I can't thank Van Subaru enough for making the car buying experience for me and my family such positive one! Our specific needs for SUV were carefully heard and analyzed. No one tried to force us to purchase the higher end SUV model or the more expensive warranties or any such thing. Eddie Jenkins (Sales Consultant), Joe Antal (General Manager), Chris Wood (Sales Manager), and Jacob Oberfoell (Finance Manager) were an absolute pleasure to work with. I really appreciate their friendlines... read more

crassvs 

on Edmunds

10 years ago

seamless Based off the reviews I was hesitate about going to this dealership. Needless to say all that changed. This was a seamless buying experience. My salesperson was Marvin and he did an excellent job. 

dogsrus11 

on Edmunds

12 years ago

best car buying experience I have ever had Easy experience, got the best price right away, no going back and forth. Whole thing done over the phone. I went in, was greeted by my salesperson right away, it took him 5 minutes to locate exactly what I wanted and arrange to have it brought there. Pickup was also great, I was treated like a queen 

airbeat 

on Edmunds

13 years ago

Great job I was very happy with my dealings with this dealership. Although it did take me several minutes to find someone to assist me, I much prefer that to your typical dealership, where a salesman pounces on you the moment you set foot on the lot. Marvin was my salesperson, and he did a great job answering my questions. It was clear that he was a big Subaru fan himself, and that certainly was infectious as I determined which route to take. The dealership worked to get me the best deal, and in the end we were able to come ... read more

taurusp3 

on Edmunds

13 years ago

Perfect Car Purchasing Experience We recently purchased a 2012 Subaru Outback Limited from Van Subaru in Kansas City. Our salesman Marvin Powers was professional, curteous, and not high pressure, by any means. In our first visit he exposed us to both the Forester and Outback. Explained all the features, and let us test drive both models. It was most pleasant to find a salesman of any product that knew his product so well. That can be uncommon. The entire dealership provided for a comfortable transaction, with a price slightl... read more

climber5 

on Edmunds

14 years ago

2011 Subaru Forester Premium I was very satisfied with the way this dealership handled my purchase. They immediately sent me an email reply late on a Sunday, even after the dealership was closed. They beat the other two quotes I received online and were very professional. I was in and out of the dealership in a jiffy with my new 2011 Forester. It was an enjoyable experience from the sales team to the Finance Department. 

Unhappy 

on Edmunds

3 months ago

AS IS Means Your Loss You had better look over your vehicle and have the shop wash it, because even though they point out a minor chip in your trade in's windshield, they will refuse to do anything about the 15 plus chips in your windshield or 15 plus chips in your hood once your get it home and wash the car. Even after writing the Attorney General's Office. Not my idea of good customer care. They should have known the damage to this vehicle and told me it was most likely towed behind an RV before I bought it. Especially whe... read more

jusTodd 

on Edmunds

8 months ago

Arrogant Bully If you enjoy arrogant bully tactics and gaslighting, this is the place to buy your next car! I really wanted to give Van a chance to redeem themselves of everything I had heard about them. However today, when attempting to contact a salesman to continue a month-long discussion about a new vehicle, the "Sales Manager" hijacked the deal. This probably would not have been so bad except this "Sales Manager" went on to talk all over the top of me, try to gaslight me over the phone, then abruptly end the call withou... read more

smartred 

on Edmunds

a year ago

NEVER GOING BACK The upped the price of the car but said they would sell it to me for the price I had screenshot 2 or 4 days earlier. Agree on a price and we sign the agreement as does the sales manager to be told buy another person that we have to pay $598 for an optional service they had already done on the car. Wanted the car because it was a Subaru certified used car. Tires were bald on the outside. Dealership would only change them out if I paid another $800. I made a comment about the value of the car. The finance pers... read more