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Vandergriff Chevrolet
- Car Dealers
- Arlington, TX
About this business
Location details
1200 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
The service was fast and vehicle delivered on time. I was in for a thermostat replacement. The next day my engine light came on and I had a friend check the code. It was running to much air. Lifting the hood we found a vacuum line had not been reconnected and a bolt missing that holds down the air cover. Very disappointed in the oversite. I am going to check yes in the box below hoping that this kind of error will not happen again.
Business response:
We appreciate you taking the time to share your experience, and we sincerely apologize for the oversight regarding the vacuum line and the missing bolt after your thermostat replacement. It's disappointing to hear that this issue arose so soon after your service, and we understand how frustrating that must be. To ensure that we address this matter properly and to prevent similar situations in the future, we encourage you to contact Charlie Pace, our Service Director, at 817-299-2362 or Cpace@vandergriffchevrolet.com. He will... read more
Lyft ride home and back to dealership so didn't have to wait for the service.
Business response:
Thank you for your feedback! We're glad to hear you took advantage of our Lyft service to avoid waiting at the dealership. We aim to make your experience as convenient as possible, and it's great to know that this option worked well for you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!
We had a great experience all the staff was great and were very helpful
Business response:
Thank you for your wonderful feedback! We're delighted to hear that you had a great experience and that our staff was helpful throughout your visit. Providing excellent service is our top priority, and it's rewarding to know we met your expectations. We truly appreciate you taking the time to share your thoughts and look forward to assisting you again in the future!
Absolutely the best dealership I have ever worked with. They went above and beyond to make sure that we were taken care of.
Business response:
We are truly honored by your exceptional review and deeply appreciate your enthusiasm about our dealership. Your words mean a great deal to our entire team, who work diligently to provide outstanding customer service and support. Our commitment is to ensure every customer feels valued, supported, and completely satisfied throughout their entire experience with us. We strive to go beyond mere transactions and create genuine, meaningful relationships with our customers. Hearing that we've exceeded your expectations is incredib... read more
My service advisor A b M. was very helpful and polite .
Business response:
Thank you for your positive feedback! We're delighted to hear that your service advisor was helpful and polite during your visit. Providing excellent customer service is a top priority for us, and it's wonderful to know that they made a positive impression. Your kind words highlight the dedication our team has to ensuring a great experience for every customer. We appreciate you taking the time to share your thoughts, and we look forward to serving you again in the future!
I will start with the folks there are always warm and friendly !! I will end with they are knowledgeable and quick.
Business response:
Thank you so much for your wonderful review! We're thrilled to hear that you found our team to be warm, friendly, knowledgeable, and quick. Creating a welcoming atmosphere while delivering efficient and expert service is our top priority, and it's great to know that we succeeded in making your experience a positive one. Your kind words motivate us to continue providing the best service possible to all our customers. We truly appreciate you taking the time to share your thoughts and look forward to welcoming you back in the f... read more
Very good customer service. They fixed the issue I went in for.
Business response:
Thank you for your positive feedback! We're delighted to hear that you received very good customer service and that our team was able to fix the issue you came in for. Your satisfaction is our top priority, and it's rewarding to know that we met your expectations. We appreciate you taking the time to share your experience and look forward to assisting you again in the future!
Great job. Always friendly, keep you informed.
Business response:
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team. Keeping our customers informed and happy is our top priority. We appreciate your support!
Everything was perfect and done in time
Business response:
Thanks for the awesome feedback! We're thrilled to hear everything was perfect and completed on time. Your satisfaction is our priority, and we look forward to serving you again in the future!
Frequently asked questions about Vandergriff Chevrolet
How is Vandergriff Chevrolet rated?
Vandergriff Chevrolet has a 4.3 star rating with 9,673 reviews.
When is Vandergriff Chevrolet open?
Vandergriff Chevrolet is closed now. It will open at 7:00 a.m.