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Vandergriff Collision South

4.8

About this business

Location details

1208 Commercial Blvd., Arlington, TX, 76001, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
4.85,598 reviews
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Sean 
9 years ago

0 Star : My Experience Repairs were okay but the interior was damaged and powder residue from paint was everywhere. I called to discuss damages and was told "I'm sorry but theres nothing we can do". I also received text saying the car was ready but when I called the receptionist Debra was rude and told me not to come or callback unless someone actually called me to come pick it up. Just expected better coming from Vandergriff as I am an employee of GM Financial. Was looking forward to doing business in the near future with m... read more

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Angela 
9 years ago

0.5 Star : Likely to Recommend 2.5 Star : Repair Quality 2.5 Star : Customer Service There was zero gas in my car when i picked it up. It had gas in it when they received. I almoat ran out of gas trying to make it to the gas station. 3 Star : Returned Clean 

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Pedro 
9 years ago

0.5 Star : Likely to Recommend 2.5 Star : Repair Quality back up camera was messed up after I picked it up 0.5 Star : Customer Service it took 1 week from when I was told it was ready till I actually got my cat back. I called several times to asked what the hold up was. .never got a call back.. 4.5 Star : Returned Clean 

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Sandra 
9 years ago

0 Star : My Experience Call me. 0.5 Star : Likely to Recommend 1.5 Star : Repair Quality 1.5 Star : Customer Service 4 Star : Returned Clean 

Michael's profile image
Michael 
9 years ago

2.5 Star : Likely to Recommend Not sure after the experience this time 2 Star : Repair Quality Have used Vandergriff several times thru the years with great satisfaction. This time not so much. Will be returning again today after finding another area that needs to be addressed. 4 Star : Customer Service 4.5 Star : Returned Clean 

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Cheryl 
9 years ago

0 Star : My Experience I need to bring the car back. Trim around the sunroof is popped up on the end 

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Brian 
9 years ago

0 Star : My Experience The bumpers were not painted as a part of my repair and are a noticeably different color. Parts attached to my windshield also blew off on my way home. This not the kind of work that I have come to expect from Vandergriff. 2.5 Star : Likely to Recommend This has yet to be determined. I have used Vandergriff Collision in the past and have been very happy with them. This most recent experience needs to be resolved and soon. 0.5 Star : Repair Quality I am not satified with the repairs on my vehicle. I voi... read more

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Sherry 
9 years ago

0 Star : My Experience Service department was very rude. They are in desperate need of customer service training. Left there with the feeling that my business was not important. I will not use them again 

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Sarah 
9 years ago

0 Star : My Experience The main problem is that I was told the cost of the repairs would be for the balance of the insurance check. I even asked again a week before my truck was ready to be picked up to make sure we all were on the same page. But today I was told to bring the check along with an additional 500.00 dollars. I am disabled and retired so this brought a big hardship for me. I know that's not your concern but just maybe you could inform customers of the total cost. Not on the day of pickup. The work is A -1 . Than... read more

Frequently asked questions about Vandergriff Collision South

How is Vandergriff Collision South rated?

Vandergriff Collision South has a 4.8 star rating with 5,598 reviews. 

When is Vandergriff Collision South open?

Vandergriff Collision South is closed now. It will open tomorrow at 7:30 a.m.