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1104 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Rep was excellent Got car in and out in couple hours
Business response:
Thank you for your fantastic feedback! We're thrilled to hear that our representative provided excellent service and that we were able to get your car in and out in just a couple of hours. Efficiency and customer satisfaction are top priorities for us. We appreciate you taking the time to share your experience and look forward to assisting you again soon!
Excellent services, everything done in a professional and timely manner. This was my first experience with them. I am well pleased.
Business response:
We're thrilled to hear about your excellent first experience with our service team. Your positive feedback means a great deal to us, and we appreciate that you found our team professional and efficient. We strive to make every customer interaction smooth and satisfactory, so it's gratifying to know we met those standards during your initial visit. Our team works hard to deliver consistent, high-quality service, and reviews like yours confirm we're on the right track. We hope you'll continue to choose us for your future autom... read more
duane was incredibly helpful! highly recommend him!
Business response:
We're thrilled to hear that Duane provided you with incredibly helpful service! Thank you for your high recommendationour team takes pride in delivering exceptional customer care, and it's wonderful to know that Duane made a positive impact on your experience. We appreciate you taking the time to share your feedback and look forward to serving you again in the future!
I like everything Guy taking care of me but I still have the same problem with my car light still on
Business response:
Thank you for your feedback! We're glad to hear that you had a positive experience with Guy and that he took great care of you. However, we're sorry to learn that the issue with your car light remains unresolved. Your satisfaction is very important to us, and we want to ensure that your vehicle is in perfect condition. Please reach out to us so we can address this issue promptly. We encourage you to contact Guy directly or bring your vehicle back in so we can thoroughly re-evaluate the situation and find a lasting solution. ... read more
I enjoyed working with Hung Ho.
Business response:
We're pleased to hear about your positive interaction with Hung. Our team takes pride in delivering exceptional customer service, and we appreciate that Hung was able to provide you with a satisfying experience. Thank you for taking the time to recognize Hung's efforts and share your feedback.
The service was top-notch and my adviser Maui is the best. No complaints.
Business response:
We are delighted to hear about your exceptional experience with our service department and particularly pleased that Maui provided outstanding support. We take great pride in our team's commitment to delivering top-notch service, and we're grateful that Maui met and exceeded your expectations. Your positive feedback means a great deal to us and reflects the high standards we strive to maintain. We appreciate customers like you who take the time to recognize the hard work of our team members. Thank you for choosing our dealer... read more
I love my advisor Van. He keeps me informed and up to date on my vehicle service.
Business response:
We are thrilled to hear about your positive experience with Van, our service advisor. Your appreciation highlights the importance of clear, consistent communication during vehicle service. Van's commitment to keeping you informed and providing excellent customer service is exactly the standard we strive to maintain for all our customers. Knowing that he has exceeded your expectations is incredibly rewarding for our entire team. We value team members like Van who go above and beyond to ensure customer satisfaction. Your feedb... read more
Hung Ho is my service advisor, he is a best advisor I ever met...He is very professional, very knowledgeable of his job, very patient, very friendly. He help me from the start to the end with a big smile! He answers all the questions I have and explained thoroughly and making sure I do understand completely.....I'm very please with the excellent service that I have received from Hung Ho! I will definitely refer friends and family to Hung Ho with all their cars service needs.... P.s. Thanks again Hung Ho for your excellent se... read more
Business response:
We are truly grateful for your exceptional review highlighting the outstanding service provided by Hung. Your detailed and heartfelt feedback not only recognizes his professional excellence but also underscores the level of customer care we strive to deliver. Hung's commitment to providing thorough, patient, and friendly service is precisely the standard we aim to maintain for every customer. Your willingness to refer friends and family speaks volumes about the trust and confidence you have in both Hung and our dealership. W... read more
I had a great experience. No complaints
Business response:
Thank you for your fantastic review! We're thrilled to hear that you had a great experience and that you have no complaints. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We look forward to seeing you again soon!
Vandergriff Honda has a 4.5 star rating with 13,407 reviews.
Vandergriff Honda is closed now. It will open at 9:00 a.m.