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Vandergriff Honda
- Car Dealers
- Arlington, TX
About this business
As a premier car dealer in Arlington, Vandergriff Honda has been a top choice for Dallas-Fort Worth drivers since 1963, including Grand Prairie and Mansfield. We’re your trusted source for top-selling Honda models like the Civic, Accord, and CR-V, offering a range of options to buy, lease, or finance. Our service center, staffed by certified technicians, provides expert care, including oil changes, brakes, tires, and repairs with genuine OEM parts. Our dedication to service goes beyond the dealership. As a long-time communit... read more
Location details
1104 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Awful Horrible misinformed. Jennifer looks at me with a sigh of relief as if I did something wrong. I was put in danger the tire they put on was a Dud. Practically in a flat someone stopped went right to the closest tire shop they said this tire is no good but we can put a new stem to hold air .What happen to once which I thought was Great Service
The service advisors are so rude. I'm taking my car to a Nissan dealership. They don't care about people.
One of, if not the worst, customer service and car service experience ever. First, the advisor that I was scheduled for on my visit claimed to not have an appointment with me even though said persons name was listed as my advisor for that visit. This confusion and lack of communication on your teams part made me wait unnecessarily for 20-30+ minutes. Second, the service itself took much longer than quoted. Third, the supposed multi point inspection is a scam and resulted in my being stranded
Issue with an abnormal wheel noise wasnt addressed and will have to take the vehicle back.
Expensive, long time, unclear next service requirements
Scheduled an appointment at 10:15 am Saturday for oil change and brakes. They called at 2:45 pm to tell us they were running behind. Vehicle was ready at 5:45pm.
Ridiculous dealer add ons. I bought a new car from another dealership.
I made an appointment to have part replaced and and was told that the part will be ordered and be available to be replaced on date of appointment. I called a week in advance of repair date to make appt. When I got to dealership, I was told that there was no part there and it had to be ordered. Had to leave vehicle there 2 days for a repair that should not have taken more than 2 hours. Staff at service dept did a good job on date of service.
2h30min wait for a software update recall even so I scheduled the appointment ahead of time. I was told up front at my schedule time it was a 2 hr wait. I advised them I had no choice since I had no way home and my only day off. Their complimentary shuttle is not honored unless you are a few miles from the place , so I had to sit and wait. Advisor assigned to me online was not even the advisor that assigned me, and advisor didnt kept me posted on the progress.
Frequently asked questions about Vandergriff Honda
How is Vandergriff Honda rated?
Vandergriff Honda has a 4.5 star rating with 12,816 reviews.
When is Vandergriff Honda open?
Vandergriff Honda is closed now. It will open tomorrow at 7:00 a.m.