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Vandergriff Toyota
- Car Dealers
- Arlington, TX
About this business
Location details
1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
The service I received during the maintenance check on my 2019 RAV4 was excellent. Ryan Parker greeted me on arrival for my appointment, accompanied me to the waiting area and took my vehicle for service. Waiting time was minimal and on completion of the work Mr. Parker explained in detail the services performed. I have every confidence in Vandergriff Toyota and Mr. Ryan Parker to help me keep my vehicle in excellent working condition.
Business response:
Thank you for your five-star review!
Very informative and professional. My service provider kept me informed as to the status of my vehicle.
Business response:
Thank you for your five-star review!
Service attendant was very friendly and kept me informed during the service.
Business response:
Thank you for your five-star review!
After dealing with another service department at another dealership (located East of Vanderfgriff), it is refreshing that there was no high pressure sales by the service manager.
Business response:
Thank you for your positive review!
Vandergriff Toyota has the best service department. I never would take my car to anywhere else. Everybody does an awesome job, the technicians, the service advisor: Mr. Ryan Parker. Thank you Everyone!
Business response:
Thank you for your positive review!
As always, service was prompt and polite. Thanks!
Business response:
Thank you for your positive review!
Dealer responded to my questions and everything I asked about.
Business response:
Thank you for your five-star review!
Great experience I was greeted right away at the dealership. They notified my advisor Mike Hill that I had arrived and he came to assist me right away. We discussed the my concerns and he gave me a timeframe as to how long it should take to fix the issue at hand. I was notifed once the car was ready in a timely fashion. Everything was covered under warranty as promise and when I arrived back at the dealership to pickup my car they brought the car out promptly. Very pleasant experience.
Business response:
Thank you for your positive review!
After they changed the oil there was oil on the hood the fender the door panel the running board the door step plate and floor mat. Every time they have changed my oil they have did poor quality work
Business response:
We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience. Please contact Mike Book at mbook@vtaig.com to discuss the situation further.
Frequently asked questions about Vandergriff Toyota
How is Vandergriff Toyota rated?
Vandergriff Toyota has a 4.4 star rating with 12,768 reviews.
When is Vandergriff Toyota open?
Vandergriff Toyota is closed now. It will open tomorrow at 7:00 a.m.