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Vandergriff Toyota
- Car Dealers
- Arlington, TX
About this business
Location details
1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
This was a 5,000 mile service, not 10,000 mile as shown on history. Performed due to dusty driving conditions and short trips. Oil change required per maintenance guidelines. Also had Navigation software reloaded due to not infrequent errors in routing instructions. Frequency of errors has diminished since the service call. Service was performed timely.
Business response:
Thank you for your positive review!
I'm assuming it was O.K. Just routine maintenance
Business response:
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
Emilio Juárez was my service advisor and did an exceptionally job. He was attentive and went out of his way to make sure I was completely satisfied with recent service.
Business response:
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
It's a class operation. The service and waiting area is modern, clean, attractive, and comfortable, the people are friendly and helpful, and the service what little I actually needed on this visit was prompt.
Business response:
Thank you for your positive feedback!
Very friendly customer service. Im giving 4 stars because when I went to get back into my car, all the settings on the drivers side were changed. Moving the seat back would have been fine but it was all the way back, raised as high as it could go, and the steering wheel was moved up. For an oil change?
Business response:
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
Isaac was excellent. He was very professional and prompt.
Business response:
Thank you for your positive feedback!
Berlin was fantastic, helpful, kind, and finally, someone who is not pushing you to buy the stuff you don't need for your car.
Business response:
Thank you for your positive feedback!
It took 3 visits to actually get the problem solved
Business response:
We are sorry to hear your experience was less than satisfactory. We would like to speak with you to better understand the situation. At your earliest convenience, please contact General Sales Manager, Jimmy Le at 817-900-8259 or Jle@vtaig.com.
Its always exhausting Very little customer service.
Business response:
We sincerely regret that your experience was less than perfect. We care deeply about our customers and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience. Please contact Mike Book at mbook@vtaig.com to discuss the situation further.
Frequently asked questions about Vandergriff Toyota
How is Vandergriff Toyota rated?
Vandergriff Toyota has a 4.4 star rating with 12,769 reviews.
When is Vandergriff Toyota open?
Vandergriff Toyota is closed now. It will open tomorrow at 7:00 a.m.