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Vandergriff Toyota
- Car Dealers
- Arlington, TX
About this business
Location details
1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Very good as usual. Pretty fast, too, all things considered. 95K mile check up. No worries; no complaints.
Business response:
Thank you for the positive review! We're happy to hear that, as always, your service experience was very good. It's especially rewarding to know that your 95,000-mile checkup went smoothly and efficiently. At Vandergriff Toyota, we understand the importance of thorough maintenance, especially for high-mileage vehicles. We're glad our team was able to complete your service quickly and efficiently, without finding any issues. Thanks again for choosing Vandergriff Toyota for your checkup! We look forward to seeing you again for... read more
Service manager, Matt Ellis is unbelievable . He always goes out of his way to make sure everything is taking care of truly one of the best experiences going to Vandergriff Toyota in Arlington. Really enjoy everything about them.
Business response:
Thank you for the fantastic review! We're thrilled to hear that you consistently have a positive experience at our dealership. It sounds like Matt Ellis, our service manager, truly impressed you! We're so lucky to have him on our team. His dedication to exceptional customer service is truly inspiring, and we'll be sure to pass along your kind words. We appreciate your business and look forward to seeing you again at Vandergriff Toyota!
Relatively quick service.
Business response:
Thank you for your review! We appreciate you choosing us for your service needs and for your feedback! Please don't hesitate to reach out if you have any questions or need to schedule another appointment.
I brought my truck in for oil change, state inspection and transmission diagnostics. Uber ride was provided to take me home and brough me back to the dealership, which was nice. Ended up having to flush transmission fluid, which was kind of more costly than I thought. Anyway, everything was done well.
Business response:
Thank you for taking the time to leave a review about your recent service experience. We appreciate you choosing us for your oil change, state inspection, and transmission diagnostics. We're glad to hear that the Uber service we provided for your transportation was helpful. We understand that car repairs can sometimes be unexpected, and we want to make the process as convenient as possible for our customers. Regarding the transmission fluid flush, we apologize if the cost ended up being higher than you anticipated. While we ... read more
I always received the BEST OF THE BEST service on my van from Mike Hill
Business response:
Thank you for leaving a fantastic review! We're always happy to hear about customers who consistently have a positive experience, and it sounds like Mike Hill has definitely earned your trust. We appreciate you recognizing him for providing the "BEST OF THE BEST" service on your van. It's because of dedicated team members like Mike that we can deliver such exceptional service to our customers. We will be sure to pass your kind words on to Mike. He will be thrilled to know his hard work is appreciated. Thank you for choosing ... read more
Quick and simple so great service
Business response:
We're thrilled to hear you had a quick and simple experience! We know your time is valuable, so providing efficient service is a priority for us. Thank you for choosing Vandergriff Toyota!
Outstanding service every time.
Business response:
Thank you for the fantastic review! Hearing that you consistently have outstanding service is truly rewarding. We take pride in providing exceptional experiences, and your loyalty means a lot to us.
Good customer service. Service advisors are thorough and not pushy
Business response:
Thank you for the fantastic review! We appreciate you recognizing that our service advisors provide good customer service, are thorough, and avoid being pushy. At Vandergriff Toyota, we strive to create a trustworthy environment where our customers feel informed and comfortable with the service recommendations for their vehicles. We're proud of our service advisors who take the time to explain any issues and answer your questions clearly, without being overly persuasive about additional services. Your feedback lets us know w... read more
Great treatment from the service manager
Business response:
Thank you for the 5-star review! We appreciate you recognizing our excellent service manager. At Vandergriff Toyota, we strive to provide a positive experience for all our customers, and it sounds like our service manager played a key role in achieving that for you. We're glad you were treated well and look forward to seeing you again in the future!
Frequently asked questions about Vandergriff Toyota
How is Vandergriff Toyota rated?
Vandergriff Toyota has a 4.3 star rating with 13,422 reviews.
When is Vandergriff Toyota open?
Vandergriff Toyota is open now. It will close at 9:00 p.m.