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Vandergriff Toyota
- Car Dealers
- Arlington, TX
About this business
Location details
1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Excellent service but waiting time was little long.
Business response:
Thank you for the positive review!
It was average oil change
Business response:
Thank you for the positive review!
They promptly service new cars quicker than old cars.
Business response:
Thank you for the positive review!
Was quickly approached by advisor, very attentive, very helpful, and answered all my questions.
Business response:
Thanks for the positive review!
Amazing experience and professional
Business response:
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
Excellent job friendly place
Business response:
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
Good service. I got the car I wanted
Business response:
Thank you for your positive review!
They were going to do warranty work, I scheduled this 2+ weeks before the appointment (for the 2nd time) and after change the oil , 5 hrs later they said I would have to reschedule the warranty work because they did not have the parts. Very poor service.
Business response:
We apologize if you felt inconvenienced during your service visit. Warranty repairs do require parts that we do not always have on hand unfortunately but we are sure to be transparent about that. Please contact Mike Book at mbook@vtaig.com to discuss the situation further and we can set up something in the future.
Was not told in advance that I would have to leave my car to gave the recall fixed. I had a 9:00 appointment fir the 1 yr maintenance and the recall fix I normally wait while my car is being serviced which takes 1-2 hrs. The service rep said it would be 3-4 hours because of the recall fix so I took advantage of the Lyft service to take me home. Around 2:30 I called to see if my car was ready and it was not. It was not ready until around 3:30. Worst service ever received there.
Business response:
We want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. We hope that you will give us the opportunity to discuss this further with you. Please contact Mike Book at mbook@vtaig.com to discuss the situation further.
Frequently asked questions about Vandergriff Toyota
How is Vandergriff Toyota rated?
Vandergriff Toyota has a 4.3 star rating with 13,425 reviews.
When is Vandergriff Toyota open?
Vandergriff Toyota is open now. It will close at 9:00 p.m.