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1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Took order time for broken manifold bolt. I don't understand why I had to pay for the misshap of the technician.
Business response:
Thank you for sharing your feedback with us. We understand your concerns regarding the order time and the situation with the technician. Our goal is to ensure that every customer has a positive experience, and we appreciate your input as it helps us improve our services. To discuss this matter further, please reach out to Mike Book at mbook@vtaig.com. We are here to assist you.
Great customer service. Fast and great communication.
Business response:
Thank you for your kind words! We are thrilled to hear that you had a positive experience with our customer service and communication. Our team strives to provide fast and effective support to all our customers. We look forward to assisting you again in the future!
Have nothing but good experiences at Vandergriff!
Business response:
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you have consistently had good experiences at our dealership. Our team is dedicated to providing exceptional service, and it's always rewarding to know that our efforts are appreciated. We look forward to seeing you again!
THE SERVICE WAS EXCELLENT, THANKS TO MY SERVICE ADVISOR A RUIZ, AND THE MANAGER
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that you had an excellent experience with our service team, especially with A Ruiz and the manager. Providing outstanding service is our priority, and it's rewarding to know we met your expectations. We appreciate your support and look forward to serving you again in the future!
Good service! Friendly, timely service
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that you had a positive experience with our team and appreciate your kind words about our friendly and timely service. Our goal is to provide exceptional service to all our customers, and it's great to know we met your expectations. We look forward to seeing you next time!
Mike Hill, my service advisor is the best!! Vandergriff service is awesome
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that Mike Hill provided you with excellent service and that you had a great experience with our team. Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts. We look forward to seeing you next time!
Justin V. was my service rep and took excellent care of my vehicle needs.
Business response:
Thank you for your positive feedback! We are thrilled to hear that Justin provided you with excellent service for your vehicle needs. Our team is dedicated to ensuring a high-quality experience for all our customers. We look forward to seeing you next time!
Great service and very good customer service that didn't take a long time
Business response:
Thank you for taking the time to share your positive experience with us. We are pleased to hear that you received great service and found our customer service team to be efficient. We always strive to provide the best experience for our customers, and your feedback reaffirms our commitment. We appreciate your support!
Polite and fast service. Clear communication.
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that you experienced polite and fast service, along with clear communication. Our team strives to provide the best possible experience, and it's rewarding to know we met your expectations. We look forward to serving you again!
Vandergriff Toyota has a 4.3 star rating with 12,544 reviews.
Vandergriff Toyota is closed now. It will open tomorrow at 9:00 a.m.