This profile has been claimed by the business owner or representative.
Vandergriff Toyota
- Car Dealers
- Arlington, TX
About this business
Location details
1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
It was the holidays so the wait time was a little long. But the service was excellent and the staff were professional and kind. I will definitely be back.
Business response:
We appreciate your understanding and balanced perspective about your holiday service experience. While acknowledging the longer wait time during a busy season, we're gratified that our team's professionalism, kindness, and service quality ultimately left a positive impression. Our staff works hard to maintain high service standards even during peak periods, and we're pleased that these efforts shone through despite the increased holiday demand. The fact that you plan to return is the most meaningful endorsement of our team's... read more
liked the timing and person attending my needs
Business response:
We appreciate your positive feedback about our timing and personalized service. While we're pleased you had a good experience, we recognize there may be opportunities for us to enhance your service even further. Our Service Manager, Mike Book, would welcome the chance to discuss your experience in more detail. He can be reached directly at mbook@vtaig.com. Mike is committed to understanding how we can continue to improve our customer service approach. We value the insights our customers provide and are always looking to refi... read more
They were a lifesaver on Christmas Eve!!
Business response:
Thank you for your kind words! We're so glad to hear that we could be a lifesaver for you on Christmas Eve. Our team strives to provide support and assistance whenever it's needed, and it's rewarding to know we made a positive impact during the holiday season. If you need any further assistance or have questions in the future, please don't hesitate to reach out. We appreciate your trust in us and look forward to serving you again!
This dealership always takes good care of us!
Business response:
Thank you for your wonderful feedback! We're so glad to hear that our dealership consistently takes good care of you. Our team is dedicated to providing exceptional service, and it's rewarding to know we've met your expectations. If you need anything in the future or have any questions, please don't hesitate to reach out. We appreciate your continued trust in us and look forward to serving you again!
Did what was needed done to vehicle at the time of service.
Business response:
Thank you for your feedback! We're glad to hear that we were able to complete the necessary services for your vehicle. Our team strives to ensure that all required work is done efficiently and effectively. If you have any further needs or questions in the future, please don't hesitate to reach out. We appreciate your trust in us and look forward to serving you again!
Great service from Mike Hill!! Always takes outstanding care of us and our needs. We recommend him to everyone!!
Business response:
We are thrilled to hear about your outstanding experience with Mike! Your enthusiastic recommendation highlights the exceptional level of personalized service that he consistently provides to our customers. Our team takes great pride in team members like Mike who go above and beyond to ensure customer satisfaction. Your loyalty and willingness to recommend him to others is the highest compliment we could receive. We appreciate customers who recognize and celebrate the dedication of our service professionals. Thank you for ta... read more
Excellent service with no extra cost or hassle
Business response:
We are delighted to hear about your excellent service experience. Our team works hard to provide transparent, straightforward automotive care that meets your needs without unnecessary complications or unexpected expenses. Your feedback confirms that we have successfully delivered the hassle-free, cost-effective service we aim to provide. We understand that customers value simplicity and clear communication, and we are proud to have met those expectations. Thank you for choosing our service department and for taking the time ... read more
Excellent experience and very quick process due to Christmas holidays
Business response:
Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience and that the process was quick, especially during the busy Christmas holidays. Our team works hard to ensure that our customers receive efficient service, and it's great to know we met your expectations. If you need anything else or have questions in the future, please don't hesitate to reach out. We look forward to serving you again!
The friendliness of the service advisor is paramount. The ease of getting transportation home and back to the dealership is life savior. The work is always done right the first time. No surprises.
Business response:
Thank you for your fantastic review! We're delighted to hear that you found our service advisor friendly and that the transportation arrangements made your experience easier. It's also great to know that the work is consistently completed correctly the first time, with no surprises. Your satisfaction is our priority, and we appreciate your trust in us. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. We look forward to serving you again!
Frequently asked questions about Vandergriff Toyota
How is Vandergriff Toyota rated?
Vandergriff Toyota has a 4.4 star rating with 12,768 reviews.
When is Vandergriff Toyota open?
Vandergriff Toyota is closed now. It will open tomorrow at 7:00 a.m.