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Vandergriff Toyota
- Car Dealers
- Arlington, TX
About this business
Location details
1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Service advisor was very helpful and understanding when explaining what my car needed
Business response:
Thank you for the positive feedback! We're delighted to hear that your service advisor was helpful and provided clear explanations about your vehicle's needs. Your feedback means a great deal to us at Vandergriff Toyota, and we appreciate you sharing your positive service experience.
Service advisor Jasmine Acoff and Faith Dubose have always given me excellent advise and explanations when i had questions and additional services needed. I would not continue to get my vehicle serviced if not for their attention to details and making me feel special. Martin Smith.
Business response:
We deeply cherish your wonderful feedback about the outstanding service you received. It's heartwarming to know that our team provided you with excellent guidance and thorough explanations for all your questions and service needs. Your experience with their attention to detail and the special care they showed you truly reflects our commitment to exceptional customer service. We're grateful that you continue to trust Vandergriff Toyota with your vehicle maintenance, and we look forward to providing you with the same high-qual... read more
Gave me a rental because it was a lot of work and would take a few days
Business response:
We are thrilled to hear that we could provide you with a rental vehicle while your RAV4 required extended service work. We understand that comprehensive repairs sometimes take additional time, and we want to ensure you stay mobile during the process. Your satisfaction with this accommodation means a great deal to us at Vandergriff Toyota, and we appreciate you taking the time to share your positive experience with our service team.
Great and fast oil change service. Staff was professional, no pressure upselling, and the price was fair. My car runs smoother now. Highly recommend.
Business response:
Thank you for your review! We're delighted to hear about your positive experience with our oil change service. It's wonderful that you found our team to be professional and that there was no unwanted pressure during your visit. Fair pricing combined with quality service is something we strive for, and we're pleased your vehicle is running more smoothly after the service. Your recommendation means a great deal to us at Vandergriff Toyota, and we look forward to serving you again in the future.
Pleasant environment professional employees
Business response:
Thank you for sharing your experience with us, Crystal. We're delighted to hear that you found our workplace welcoming and that our team members maintained the high level of professionalism you deserve. Creating a comfortable atmosphere while delivering quality service is something we strive for every day. Your positive feedback about both our environment and staff means a great deal to us and motivates our team to continue providing excellent experiences for every customer who visits Vandergriff Toyota.
It was a good and pleasant experience
Business response:
Thank you for the positive feedback! We're glad you had a good and pleasant experience with us at Vandergriff Toyota. Your feedback means a great deal to our team.
He seemed as he knew cars. Made me feel comfortable
Business response:
We are privileged to hear about your positive experience with our team. It's wonderful to know that our staff member demonstrated strong automotive knowledge and created a comfortable environment for you during your visit. Having someone who understands vehicles and can make customers feel at ease is exactly what we strive for at Vandergriff Toyota. Your feedback about feeling comfortable throughout the process means a great deal to us, and we're thrilled that our team's expertise came through. Thank you for choosing us and ... read more
Very professional. Waiting time too long and charging fees too high.
Business response:
Thank you for recognizing our team's professionalism. We understand your concerns about wait times and pricing, and we're continuously working to improve our service efficiency. Your feedback helps us enhance the customer experience. We appreciate you sharing your thoughts with us at Vandergriff Toyota.
Quick good service. They had free cupcakes in the waiting area.
Business response:
We are thrilled to hear about your positive experience with our efficient service team. It's wonderful that you found our service to be both quick and of good quality. We're also delighted that you enjoyed the complimentary cupcakes we offer in our waiting area - it's one of the small touches we hope makes your visit more pleasant. Thank you for choosing Vandergriff Toyota and for taking the time to share your feedback with us.
Frequently asked questions about Vandergriff Toyota
How is Vandergriff Toyota rated?
Vandergriff Toyota has a 4.3 star rating with 13,416 reviews.
When is Vandergriff Toyota open?
Vandergriff Toyota is closed now. It will open tomorrow at 9:00 a.m.