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1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Great service friendly service men and quick service
Great service and customer service
Great customer service and great staff.
Isaac really helped us had a great experience at this location. He even had the mechanics to inspect other things in my car at no extra charge.
Always friendly and efficient service.
Justin Vest was very knowledgeable,professional and kind to explained current maintenance completion on my car and future maintenance requirements. l was very pleased.
The service advisor (Beny) was very helpful and professional and is always willing to listen to your concerns Keep up your hospitality
Had to come back because I felt the coolant was low, but was told that's just how it is and also they could not and would not add more since I have not had a coolant flush, and adding new coolant to old coolant could cause issues. Research online stated that this was a lie. Also they charge 3% to use your credit card in the store, but not for online purchases of parts, feels like a scam, forced credit card fees on customers.
Business response:
Thank you for sharing your experience with us. We understand that concerns about coolant levels can be important for vehicle maintenance, and we strive to provide accurate information to our customers. Our recommendations regarding coolant flushing are based on best practices to ensure the longevity and performance of your vehicle. We are always looking for ways to improve our processes and your input is valuable. To discuss your experience further, please reach out to Mike Book at mbook@vtaig.com. We are here to assist you ... read more
I had a flat tire and they didn't fix it.
Business response:
Thank you for sharing your experience with us. We appreciate your feedback and understand how important it is to have your vehicle in top condition. While we strive to provide excellent service, we recognize that your tire issue was not resolved. We would like the opportunity to discuss this further and ensure we address your concerns. Please feel free to reach out to Mike Book at mbook@vtaig.com so we can assist you better. Thank you for your understanding, and we look forward to hearing from you.
Vandergriff Toyota has a 4.3 star rating with 13,416 reviews.
Vandergriff Toyota is closed now. It will open at 9:00 a.m.