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1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Great experience and fast service
Business response:
Thank you for your wonderful review! We are thrilled to hear that you had a great experience and appreciated our fast service. Our team is dedicated to providing excellent customer care, and it's rewarding to know that we met your expectations. We look forward to serving you again in the future!
I needed the car serviced to get ready for a trip. My tires needed balancing. They did an excellent job job of taking care of me.
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that our team took excellent care of your service needs and ensured your vehicle was ready for your trip. Providing top-notch service is our priority, and we appreciate your trust in us. Safe travels, and we look forward to seeing you next time!
Service advisor Ryan Parker is thorough, knowledgeable and so very helpful. So grateful he's there!
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that Ryan's thoroughness, knowledge, and helpfulness made such a positive impression during your visit. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. We look forward to seeing you next time!
Accessible Pricing & Respectful
Business response:
Thank you for your positive feedback! We are glad to hear that you found our pricing accessible and our team respectful. Our goal is to provide a great experience for all our customers, and it's rewarding to know we met your expectations. We appreciate your support!
Jasmine is always professional, helpful and knowledgeable. She is the reason why I keep coming back!
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that Jasmine has provided you with such exceptional service. Her professionalism, helpfulness, and expertise are truly valued, and we're glad to know she plays a key role in your continued visits. We look forward to serving you again in the future!
Prompt and awesome service on our Toyota Rabv4
Business response:
Thank you for your positive feedback! We're thrilled to hear that you experienced prompt and awesome service during your visit. Our team is dedicated to providing excellent care for all our customers, and it's wonderful to know that we met your expectations. We look forward to serving you again in the future!
Took order time for broken manifold bolt. I don't understand why I had to pay for the misshap of the technician.
Business response:
Thank you for sharing your feedback with us. We understand your concerns regarding the order time and the situation with the technician. Our goal is to ensure that every customer has a positive experience, and we appreciate your input as it helps us improve our services. To discuss this matter further, please reach out to Mike Book at mbook@vtaig.com. We are here to assist you.
Great customer service. Fast and great communication.
Business response:
Thank you for your kind words! We are thrilled to hear that you had a positive experience with our customer service and communication. Our team strives to provide fast and effective support to all our customers. We look forward to assisting you again in the future!
Wait time was too long especially if I have appointment
Business response:
Thank you for your feedback regarding your recent experience. We understand that wait times can be frustrating, especially when you have an appointment. We appreciate your patience and are constantly working to improve our service efficiency. If you would like to discuss this matter further, please feel free to reach out to Mike Book at mbook@vtaig.com. Your satisfaction is important to us, and we hope to provide you with a better experience in the future.
Vandergriff Toyota has a 4.3 star rating with 13,416 reviews.
Vandergriff Toyota is closed now. It will open tomorrow at 9:00 a.m.