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Venessa Eck
- Mortgage Lenders
- McMinnville, OR
About this business
Location details
303 NE 3rd Street, Suites 5 & 6, McMinnville, OR, 97128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by GO Mortgage
This team is ON IT! Crazy busy time to do business for everyone and they always make it pleasant. Our transactions are hard and they never complain.
Verified by GO Mortgage
Both myself and mom feel they was a lot of miscommunication, documents overlocked and resubmitted, double work being done and not a ton of follow up and explaining. To many people were involved
Verified by GO Mortgage
There were way too many people contacting us for information. I felt we had to provide duplicate info. The numbers changed drastically from what Venessa told Sarah regarding closing costs. It was frustrating the pay off amt for the car kept changing up and down with each document and that a 10 day pay off couldn't be identified for better clarity at the end. it would be better for me to have a better understanding of all the players asking for info. Our past experiences have been with Guild and it was a smooth process with o... read more
Verified by GO Mortgage
There are two primary areas that I will remember about this process. The first is unexplained discrepancies with numbers - from initial estimates to final numbers. My wife was the one that called in about it. I was perhaps more blindly following along than I should have, and my wife caught this variance - my hope would be that the experts that I am relying on would be the ones who would see and understand why the numbers would show up differently, and give me the heads up. I would hope that my Mortgage advisor would catch so... read more
Verified by GO Mortgage
Vanessa was extremely rude and was helpful when we had questions. She told us several times not to communicate with her. We will NEVER use her company again.
Verified by GO Mortgage
No everyone was super helpful and caring.
Verified by GO Mortgage
I felt that communication through underwriting could have been much clearer. happy that you got it done in the end.
Verified by GO Mortgage
It was strange that the team was totally unreachable for the entirety of the holidays. For the days leading up to Christmas and through new year’s, our calls and emails were seemingly ignored. It wasn’t until a week into January that we finally heard back from the office
Verified by GO Mortgage
Was highly recommend by multiple sources. Apparently we did not receive the same treatment. The process was very smooth up to the point of closing on a home. At that point the lack of communication and dismissive answers were a plenty. The left foot didnt know what the right foot was doing. And that's even if they responded. We were first time home buyers and felt very rushed and not included. Intial rate was changed, poor customer service and lack of communication. Vanessa her self was great
Frequently asked questions about Venessa Eck
How is Venessa Eck rated?
Venessa Eck has a 4.9 star rating with 449 reviews.
When is Venessa Eck open?
Venessa Eck is closed now. It will open on Monday at 9:00 a.m.