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Verity Healthcare Cambridge
- Home Health Care
- Cambridge
About this business
Location details
Kings Hedges Rd, Cambridge, CB4 2HY, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great service. Staff are always on time, and keep me updated. They are polite, kind and spontaneous and professional. They just need to have wider range of activities to suggest to clients who have more active children to look after.
Business response:
Thank you so much for taking the time to share your feedback. We truly appreciate your comments.
I'm very happy with the carers that come to mother and I would like to say that the office is not very good because they don't communicate well with me and also I think that they should let the carers have some time off when they want to as they work really hard and are really good and sometimes they just need a break because we are all human at the end of the day
Business response:
Thank you so much for your kind words about our carers. We're thrilled to hear that you are happy with the care your mother is receiving. Our team works hard to provide the best support possible, and its wonderful to know that their dedication has made a positive impact. We truly appreciate your feedback regarding communication with the office. We understand how important it is to stay connected, and were sorry if weve fallen short in keeping you informed. We will work on improving this so that you feel more supported and up... read more
I am satisfied with the carers they do their best to make the patient happy and keep them clean. They do this with good intentions and carry out a good job.
Business response:
We deeply cherish your feedback about our carers' dedication to patient happiness and cleanliness. Their good intentions matter greatly to us.
My mother has been a client of Verity Healthcare for the last 9 months. We have been very impressed with the quality of care and the management has been responsive and helpful always. My mother's principal carer is just excellent, very professional, positive and has a caring nature. All personal care is carried out to a high standard and meals and drinks are provided at every visit. All areas are left clean and tidy and mum has grown quite attached. The help from Verity has enabled mum to stay at home and it is a great help ... read more
Business response:
Thank you so much for your lovely feedback! We are extremely proud to hear that your experience with Verity Healthcare Cambridge was very professional and positive.
My son is very satisfied with the service. Always punctual, polite and professional.
Business response:
Thank you so much for your lovely review. We are always here to assist you and your son! Thank you for your trust.
I enjoy going out with my carer, he is like my friend.
Business response:
Mathew, Thank you for your kind review. We are delighted to hear that you enjoy your time with your carer. Thank you for choosing Verity Healthcare Cambridgeshire
After some initial hiccups everything settled and I have a very good relationship with the two regular carers, they are both extremely friendly, and very caring people. Overall I am very happy with the care I receive daily.
Business response:
Thank you so much for your kind review. We are thrilled that you are satisfied with our service. If there is anything we can help , please feel free to reach to us .
Timing can very but carer informs us if going to be late . By contacting my sister and my mother overall carers are very good and will go the extra mile .overall very happy with service they are providing my mother
Business response:
Thank you so much for your kind feedback! We're thrilled to hear that you're happy with the care your mother is receiving. It's great to know that our carers are going the extra mile and keeping you updated when there are any delays. If there's anything else we can do to make your experience even better, please don't hesitate to let us know!
Homecare provider has high-quality in personalised care to individuals unique needs. Carer has such a positive relationship towards service user. Grateful for opportunity to have a chat. Normally calls coordinator on usual arriving on time. They do display an opening caring attitude to do things on board quickly. Sometimes changes staff arrangements on when they coming to visit normally ask questions about job in the company overall experience of the company is communication tell service user if taking transport. Has time to... read more
Business response:
Thank you so much for your thoughtful feedback. We're truly grateful to hear that you've had such a positive experience with our carer and the personalised care provided. Building strong, trusting relationships with our service users is at the heart of what we do, and it's wonderful to know this is being reflected in the support you're receiving.Thank you once again for taking the time to share your experience. If there's ever anything more we can do to support you, please don't hesitate to reach out.
Frequently asked questions about Verity Healthcare Cambridge
How is Verity Healthcare Cambridge rated?
Verity Healthcare Cambridge has a 4.4 star rating with 14 reviews.
When is Verity Healthcare Cambridge open?
Verity Healthcare Cambridge is open now. It will close at 5:30 p.m.