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1750 Valley View Lane, #120, Dallas, TX, 75234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The rep handled my loan good but there were few things I want to point out . The amount I owe mentioned in email communication was higher than what I see in my CD . I did check my cd and made transfer. Also some days it’s hard to reach them during business day for questions . One major concern I had was I need to follow up with the loan officer to finalize the loan process as I am heading toward closure . Other than these the process was smooth and supportive
Business response:
We appreciate your perspective. We understand your concerns about communication discrepancies and availability. Contact us at (972) 573-3669 to resolve these issues.
I didn’t experience any issues. Veronica and team were proactive and kept me in the loop.
Very easy to communicate with!
Working with Veronica Verdugo team was an amazing experience from start to finish!they were professional, patient, and always went above and beyond to make sure everything went smoothly. They explained every step clearly, answered all our questions, and truly cared about finding the best home for us. I couldn’t have asked for a better lender — highly recommended!
Excellent everyone is outstandingly, your staff is amazing
Veronica, Joanne and all of the staff were amazing. They walked me step by step through the whole process. They explained everything needed clearly, answered all of my questions, were patient with me and always friendly.
best ever in the whole universe
It is pleasure working with you. very professional and courteous in handling the loan. very prompt In process. Thank you
Veronica & Joanne did such a wonderful job answering all of my questions and making sure we submitted the correct documents! They were able to make themselves as available as possible & make time for us when they could. So glad that we got paired with then to purchase my very first home!
Veronica Verdugo at Velocio Mortgage LLC | NMLS# 2072427 has a 4.8 star rating with 77 reviews.
Veronica Verdugo at Velocio Mortgage LLC | NMLS# 2072427 is open now. It will close at 6:00 p.m.