Good communication, great technician, reasonable pricing.
Business response:
Dear Joel,
Thank you for taking the time to leave a review for Veteran Air Heating & Air Conditioning! We truly appreciate your feedback and are delighted to hear about your positive experience with our team.
It is our priority to establish clear, open lines of communication with our customers, and we are glad to know that our efforts have resonated with you. Our technicians strive to provide top-notch service, and we are thrilled that you found them to be great.
At Veteran Air Heating & Air Conditioning, we believe in of... read more
tech was on time and very efficent
Business response:
Hi, Judy. We appreciate the kind words and are glad we could provide you with a positive experience!
;Your tech was very professional. He walked me through step by step what he was going to do until he completed the job. Outstanding workmanship. I would surely recommend your company to any of my friends
Business response:
Greetings Al,
Thank you for taking the time to leave us a fantastic review! We're thrilled to hear that our technician provided you with exceptional service and demonstrated professionalism throughout the process.
At Veteran Air Heating & Air Conditioning, we take great pride in our workmanship and strive to ensure a thorough and transparent experience for our customers. We greatly appreciate your recommendation and we'd be more than happy to assist any of your friends with their heating and cooling needs.
If you ever r... read more
Tech arrived as scheduled, was kept informed before with reminders.
Clean and efficient work on my HVAC that Veteran Air installed a few years ago. Pleased that they are expanding and have added Best Services to their operation.
Business response:
Greetings Rob,
Thank you for taking the time to leave a review! We're thrilled to hear that our technician arrived as scheduled, and that you found our communication helpful with the reminders. It's great to know that you were pleased with the clean and efficient work on your HVAC system, which we installed a few years ago.
We greatly appreciate your support and are happy to share that we have recently expanded our operation to include Best Services. Rest assured, our team remains committed to providing the same exceptiona... read more
Very professional & knowledgeable. Scott was our service man performing a semi annual check up on our system. He immediately upon arrival introduced himself & after I showed him the location of our unit he gave me a recap of what he was going to do. He had no objections of my observing and my questions about the unit. Scott provided some tips for me to get better service out of my unit. He was not a clock watcher & worked pass 5:OO to fully complete his service to our unit. scott was also a Veteran which I liked as we both s... read more
Business response:
Dear Connie,
Thank you for taking the time to give us your feedback on the service provided by Scott. We are glad to hear that he was professional, knowledgeable, and provided you with tips to keep your system running smoothly. However, we are sorry to hear that you gave us a one-star rating. If there was anything that we did not provide that could have improved your experience, please let us know. We appreciate your business and hope to continue serving you in the future.
Best regards,
Veteran Air Heating & Air Conditioni... read more
We had a serious issue with our HVAC that was slightly out of warranty. Mike at Veterans contacted the manufacturer & got them to help w/ the cost & along w/ their help it got taken care of. I feel that went above & beyond, great company!
Business response:
Greetings John, we appreciate your positive review of our service at Veteran Air Heating & Air Conditioning. We're glad to hear that we were able to resolve the issue with your HVAC and provide you with quality service. Thank you for choosing our company for your heating and air conditioning needs. If you have any further questions or concerns, please do not hesitate to reach out to us at (941) 404-1788.
Scott Probst did a fantastic job of replacing a defective UV bulb and sprucing up our system. He also was a wellspring of information on maintaining the system.
Very quick to respond and very polite.
RIcky solved our A/C problem and was overall very knowledgeable. He gave us tips on how to keep our system working best between maintenance calls. He was cheerful and polite--loves his job!
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