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Village Pointe Toyota Service

4.8

About this business

Location details

18201 Cuming St, Omaha, NE, 68022, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 5:00 p.m.
SunClosed
4.82,244 reviews
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Customer 
7 years ago

Recent Purchase EVERYTHING WAS GREAT WITH THE EXCEPTION OF ONLY BEING ABLE TO CHARGE $2,500 TO MY VISA CARD. I USED MY CARD FOR JUST ABOUT EVERYTHING TO RECEIVE POINTS AND THIS LARGE PURCHASE DID NOT ALLOW ME TO DO THAT. WHAT A BUMMER! ~ MY SALES PERSON RUSTY WAS GREAT! HE WENT ABOVE/BEYOND ON THE WOST SNOW DAY OF THE YEAR TO TAKE PICTURES OF THE VEHICLE I WAS LOOKING TO PURCHSE. NOT ONLY THAT HE VERY RESPONSIVE AND CALLED ME BACK AS HE SAID HE WOULD. I WILL BE BACK TO DO MORE BUSINESS WITH RUSTY! THANKS AGAIN. MS. KIDD 

Business response:

Thank you for your great review! Rusty is a great asset to our team and we’re glad you could experience his passion and commitment to customer service. We really appreciate your business! If you have any other questions or concerns please don't hesitate to reach out! 

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iveedelrio 
7 years ago

Fantastic! The team at Village Pointe Toyota took exceptional care of my husband and I when we purchased our new Corolla. I truly feel like they helped us make the best choice to fit our needs and our budget! Thank you to Bret Willard, our sales representative, and Shareiff McIntosh for helping us with the financing! I would definitely recommend this dealership for anybody buying their first new car! 

Business response:

Thank you for your review! It is great to hear that you had such a wonderful car buying experience with our team! We really appreciate your business and we wish you many happy miles in your new Pilot! 

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Jason 
7 years ago

Didn’t feel sold exactly what I needed Screamed at the door by Rusty every step of the way went well even though the place was super busy.Had a lot of downtime in between juggling a customers, however we were checked in on and a shirt process and the steps they were going to be happening shortly 

Business response:

Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time! 

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Meg V 
7 years ago

No games I bought a car here a few months ago, then it got totaled. I went back to buy another car and they helped me find a great deal without going through the negotiation games that most salespeople like to play. Definitely recommend! 

Business response:

Thank you for your review and recommendation, Meg! We always encourage our employees to go above and beyond for our customers, and we’re so happy that our staff did just that! We hope you are loving your new car! 

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Julie 
7 years ago

Great buying experience! Everyone was extremely helpful and very knowledgeable. No one tried to persuade us. Rusty was very patient with us while we made our decision and made us feel at home. He answered all of our questions and was able to get us a great deal. I would highly recommend him. Sharrieff in finance made our purchase quick and enjoyable. Thank you! 

Business response:

Thank you for your review, Julie! We always encourage our employees to go above and beyond for our customers, and we’re so happy that our staff did just that! We appreciate your business and we look forward to a long relationship with you! 

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Stacy 
7 years ago

Great experience Robb with Village Point Toyota was wonderful! He is very down to earth and made our car buying experience very pleasant. It felt more like we were dealing with a knowledgeable friend than a car salesman. We will definitely recommend him to any of our friends and/or family members interested in purchasing a new car. Thank you Robb! 

Business response:

Thank you for the review and recommendation, Stacy! It is wonderful to hear that Robb made your visit with us fantastic! We truly appreciate the opportunity to earn your business and we wish you many happy miles in your new car! 

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Dean Hinz 
7 years ago

New Vehicle Purchase Experience Originally stopped by Village Pointe Toyota for a price quote to compare against other dealers. We were so impressed that we bought a Camery there. 

Business response:

We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again! 

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CHale 
7 years ago

Highly Recommend 3 years ago we were in a bad situation where we had been sold a lemon by another dealer and had a large amount of negative equity on a car that we couldn’t drive. Village Pointe Toyota worked with us and helped us to find a lease that would allow us to pay off the negative equity gradually and was still affordable. Now that we are at the end of our first lease, we made the choice to work with Village Pointe Toyota again due to our positive experience. My husband and I would highly recommend them. Chris Baile... read more

Business response:

Thank you for your fantastic review! It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Village Pointe Toyota! We truly appreciate the opportunity to earn your business! 

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jade7876 
7 years ago

1st time car buyer Anthony was a great person to help me navigate my first car buying experience. He took his time showing me different vehicles and explained the difference between SE, XLE, etc. Anthony was extremely friendly and helpful. I had a great experience! 

Business response:

Thank you for your great review! Anthony is a great asset to our team and we’re glad you could experience his passion and commitment to customer service. We appreciate your business and we look forward to a long relationship with you! 

Frequently asked questions about Village Pointe Toyota Service

How is Village Pointe Toyota Service rated?

Village Pointe Toyota Service has a 4.8 star rating with 2,244 reviews. 

When is Village Pointe Toyota Service open?

Village Pointe Toyota Service is closed now. It will open tomorrow at 7:00 a.m.