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Village Pointe Toyota Service
- Auto Repair
- Omaha, NE
About this business
Location details
18201 Cuming St, Omaha, NE, 68022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Customer Service Was Inspiring I found this little red 2013 Ford C-Max hybrid online in my search to get a car after having been without one for almost a year. I am retired and had less than perfect credit, but Rusty Russell and the entire staff gave me a second chance for which I will be eternally grateful for. I might have forgotten to mention that I live in Denver, Colorado and so I boarded a plane to Omaha, where I was picked up from the airport and taken to the dealership. I met the everyone who participated in getting ... read more
Business response:
Thank you for your fantastic review, Christine! Customer service is our #1 priority and we thank you for recognizing our efforts. It is wonderful to hear that Rusty made your visit with us fantastic. We really appreciate your business and we wish you many happy miles in your new car!
Help that mattered. Tony and his manager helped my wife and me to get the car we really wanted. From driving different models up to the front door to finding prices on the Web, Tony was there to assist us. And everyone involved was friendly and patient during the whole process. The process was always easy, but we made it with a toss of the head and a smile on our faces.
Business response:
Thank you for your review! Customer service is our #1 priority and we thank you for recognizing our efforts. We always encourage our employees to go above and beyond for our customers, and we’re so happy that our staff did just that! We hope you are loving your new car!
Down to earth guy He helped me with my car buying experience and made it fun and easy to buy a car. He showed me multiple cars in my range for me to compare. Showed me Carfax of the car that I bought from him of the 2009 Toyota Coralla. He then he was flexible when I had minimal time day I found car. Then came back two days later and it was filled up with a tank of gas!!! I recommend Rod!!! Go buy a car from Toyota today and request him!!!
Business response:
Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your vehicle! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time!
Wonderful Found RAV4 on website, good experience. Didnt havr to wait too long for the deal to take plave. Good price on RAV4, very relaxing customer lounge, free chip cookies,
Business response:
Thank you for your great review! Customer service is our #1 priority and we thank you for recognizing our efforts. We wish you many happy miles in your new Rav4!
Friendly!! Great experience buying my used car. Friendly sales staff!! Didn't have trouble communicating with my sales person when I had questions. Very reasonable on my trade in value :)
Business response:
We really appreciate your feedback! It is great to hear our staff took such great care of you and that you had a fantastic car buying experience with us! We hope to see you here again!
Excellent Love new highlander and made it worked out for us! Very helpful with demonstrating all the features on the car. Finance was very helpful also.
Business response:
We really appreciate your feedback! It is great to hear our staff took such great care of you! We really appreciate your business and we hope you are loving your new Highlander!
SHOULD BE 10 STARS!!! BEST EXPERIENCE AT A DEALERSHIP EVER!! we have owned 7 Toyotas all 4 Runners or Tacomas. We have found our new home as far as dealerships are concerned. The website showed a vehicle we wanted, we called and talked with Jose on a Friday night, we test drove Sat am, and had a deal we couldn't refuse by noon! Finance was incredible, most of the time the payment is quoted then you go to finance and by the time you add protection plans etc the payment goes up. Not this time. Mr McIntosh had most of that figu... read more
Business response:
Thank you so much for your fantastic review! We always love hearing back from happy customers, and we couldn’t be more pleased to know that you had a great experience with us. We really appreciate your business and we look forward to working with you again in the future!
My new 2018 Corolla I absolutely love my new Corolla! Our salesman, Rusty Russell, went to great lengths to make sure I got the car I wanted at the price we were looking for. He was so pleasant & helpful, in every way. He provided all the information I needed about the car and made certain that I knew he would extend his courtesy in anyway that I needed, for as long as I own the car. Rusty is very professional and knowledgeable and just a pleasure to work with. I would send anyone I know to Village Point Toyota, into Rusty's... read more
Business response:
Thank you for your review! We always encourage our employees to go above and beyond for our customers, and we’re so happy that our staff did just that! We really appreciate your business and we wish you many happy miles in your new Corolla!
Friendly, knowledgeable, went out of their way on vehicle Jordan was friendly, listened well to what we were looking for and went out of his way to find just the right vehicle we wanted. We didn't have to spend more than necessary on features we wouldn't use or need. The entire process was less time consuming and contentious than I've experienced elsewhere. Much of the work of processing was completed before we arrived to pick up the vehicle. The financial area provided excellent explanations and advice to keep cost low and ... read more
Business response:
Thank you for your fantastic review, John! It is wonderful to hear that Jordan made your car buying experience with us fantastic. We truly appreciate the opportunity to earn your business and we wish you many happy miles in your new car!
Frequently asked questions about Village Pointe Toyota Service
How is Village Pointe Toyota Service rated?
Village Pointe Toyota Service has a 4.8 star rating with 2,244 reviews.
When is Village Pointe Toyota Service open?
Village Pointe Toyota Service is open now. It will close at 5:00 p.m.