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Village Pointe Toyota Service

4.8

About this business

Location details

18201 Cuming St, Omaha, NE, 68022, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 5:00 p.m.
SunClosed
4.82,244 reviews
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Meleana's profile image
Meleana 
7 years ago

Excellent Customer Service!! My fiance and I were looking for the perfect RAV4 and within our price range but every dealership we went to would not work with us on price! Then we met Brian and he was courteous , thurl , understanding and willing to work with us to get the best vehicle that would fit our needs with in our budget !! 

Business response:

Thank you for your great review! Brian is a great asset to our team and we’re glad you could experience his passion and commitment to customer service. We hope you are loving your new car! 

Diane P's profile image
Diane P 
7 years ago

Great car buying experience The salesman was very helpful and listened well to what I wanted. He made sure I got what I wanted, and quickly. He made sure everything went smoothly, and I'm very happy with my new car. 

Business response:

We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again! 

Muhammad Javaid's profile image
Muhammad Javaid 
7 years ago

Excellent experience. Julia Stephenson was amazing. I started looking for new vehicle few weeks ago. I looked at all the brands including Toyota. I decided to join Toyota Family as my son and wife already are proud Toyota owners and their experience has been amazing. I reached out to all Toyota Dealerships in Omaha NE. I got mixed response from all of them. Emails were followed by personal call. Julia Stephenson also reached out to me through email and phone. The reason I decided to buy Car through Julia Stephenson was her h... read more

Business response:

Thank you for your fantastic review, Muhammad! We aim for excellence, and we’re thrilled to hear that you had a fantastic experience with us here at Village Pointe Toyota! We truly appreciate the opportunity to earn your business. We'll see you next time! 

Gam3r_gurl's profile image
Gam3r_gurl 
7 years ago

Pressure-free sales Tony is easy to work with. Really appreciated the pressure free sales experience. I didnt feel rushed and honestly felt like he was working within our budget. 

Business response:

Thank you for your great review! We always encourage our employees to go above and beyond for our customers, and we’re so happy that our staff did just that! We really appreciate your business and we hope you are loving your new car! 

Joe Wolff's profile image
Joe Wolff 
7 years ago

Persistent Service My experience with Justin was hard to define at first. He first contacted me back in the fall to talk about the lease-buyout program that Toyota offers to those whose lease is coming to an end. My consistently busy schedule made it difficult for me to return his phone calls in a timely manner, let alone schedule an appointment at the dealership. Justin didn't give up on me though, and when I finally did get to meet him in person, I found him to be extremely professional, personable, committed, and focused.... read more

Business response:

Thank you for your review and feedback, Joe! We’re glad you enjoyed working with Justin! We’re proud to have him on our team as he exemplifies our values. We really appreciate your business and we'll see you next time! 

Lilly Walker's profile image
Lilly Walker 
7 years ago

No pressure sale Like most people, car shopping is not what I enjoy to do, but I had a very good experience at Village Pointe Toyota. Both Justin and Julia provided exceptional service in the sales area and ensured I was happy with my selection. They were fair with negotiations as well. I even received a follow up call within a few days to ask if I had any questions about my vehicle. I would totally recommend them, good experience and excellent service. 

Business response:

Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your vehicle! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time! 

KM2018's profile image
KM2018 
7 years ago

Great Experience! Worked today with Jordan to get my new 4 Runner. He listened to what I wanted in a vehicle and made the whole process enjoyable. So happy with my experience. 

Business response:

Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your vehicle! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time! 

GiGi-3's profile image
GiGi-3 
7 years ago

Outstanding car buying experience! Julia is the best! She is very knowledgeable and did not waste our time. If you are in the market for a new vehicle please look her up. We couldn't be happier with our experience! 

Business response:

Thank you for your great review! We’re glad you enjoyed working with Julia! We’re proud to have her on our team as she exemplifies our values. We appreciate your business and we look forward to a long relationship with you! 

CodysCarvings's profile image
CodysCarvings 
7 years ago

Very easy experience It was a nice quick experience. We knew the vehicle we wanted and they were very good on dealing on it. I will definitely purchase from them again! 

Business response:

Thank you for your review! We aim for excellence, and we’re thrilled to hear that you had a fantastic experience with us here at Village Pointe Toyota! We truly appreciate the opportunity to earn your business. 

Frequently asked questions about Village Pointe Toyota Service

How is Village Pointe Toyota Service rated?

Village Pointe Toyota Service has a 4.8 star rating with 2,244 reviews. 

When is Village Pointe Toyota Service open?

Village Pointe Toyota Service is open now. It will close at 5:00 p.m.