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Village Pointe Toyota Service

4.8

About this business

Location details

18201 Cuming St, Omaha, NE, 68022, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 5:00 p.m.
SunClosed
4.82,251 reviews
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Don's profile image
Don 
10 years ago

Excellent Experience Our salesperson, Jordan Cervantes was outstanding not only during the purchase but also in making sure everything was okay after the sale. He was thorough, courteous and respectful. He even offered to come to our home to program the garage door opening. The service department took care of a minor issue in as very satisfactory and timely manner. 

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Laura Grace 
10 years ago

Awesome for a first time buyer! I was not excited to buy my first car mainly because I had heard repeatedly of how stressful the process was. Jose Lopez helped immensely with great advice. Shout to you too Greg Beethe for helping me through all the finances!! 

autoperson's profile image
autoperson 
10 years ago

Good experience Mike Hansen was very helpful for me to get the car I wanted. The total time to negotiate the sale was only about 2 hours. Mike is the sales consultant. He did not pressure me to buy only answered my questions. Scott Draper, the general sales manager was also very friendly but professional. They sold me a car I wanted at a price that was fair. Darrel H. 

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Giovani 
10 years ago

Extraordinaire.... I didn't knew there was still good dealers till I went to village point Toyota and I met Vershan Jackson. He did all he could to help me get in a car. The customer service was good and I was getting following calls and emails that melted my heart. Yes I'm definitely going back to Village Point Toyota. Thanks Village Point Toyota. 

Business response:

Dear Giovani, Thank you so much for your kind words! We are very happy to hear that our team could help, and we look forward to working with you again in the future. Your friends at Village Pointe Toyota 

Dazzle's profile image
Dazzle 
10 years ago

My experience in purchasing a used car The salesman Terry was very personable and pleasant to work with. I would have given a 5,but the finance gentleman was not very friendly. 

Business response:

Thank you for taking the time to write a review! We are pleased to hear about the service you received from Terry. We truly appreciate your business. Thank you for choosing Village Pointe Toyota! 

Huskerrx's profile image
Huskerrx 
10 years ago

Upfront, informed and efficient! Jose Lopez did an excellent job getting us the best deal possible. We saw the vehicle we were interested in online, called Mr. Lopez, and scheduled an appointment. We showed up at 615 pm and were out of the dealership with our new vehicle by 830 pm. Couldn't ask for anything else. Highly recommend Mr. Lopez and the dealership for new or used vehicles. 

Business response:

Thank you for telling us about the wonderful experience you had working with Jose! We truly appreciate your positive feedback. Thank you for choosing Village Pointe Toyota! 

Redhot Camry's profile image
Redhot Camry 
10 years ago

Purchased 2013 Camry I recently got a great deal at Village Pointe Toyota on a 2013 Certified Camry. I worked with Mike Hansen and Dean Johnson. Mike was patience with me and showed me two different Camry's and got me into one at the price point I was looking for. Mike also found owner manuals for the car when there wasn't any in the car. Dean helped me out on a couple of items after the sale that I really appreciated. Both were really professional and great to work with. I would recommend both of them and Village Pointe for... read more

Business response:

Thank you for taking the time to write a review and congratulations on your Camry! Providing our customers with great service is what we do best, so we are thrilled to hear about the experience you had working with Dean. Thank you for choosing Village Pointe Toyota! 

mmikemac's profile image
mmikemac 
10 years ago

Great sale experience, fantastic service department I have been purchasing new and used from Village Pointe Toyota since 1974 (when it was Old Mill Toyota). Today I purchased my 9th vehicle from them, a 2014 Camry XLE. Dean Johnson was a great salesman to work with, showing me many vehicles both new and used while I test drove them and made up my mind about what I really wanted. When I found the perfect match, Dustin Mackey made the financing process easy, and Keenan detailed the car before I picked it up. I am looking forwa... read more

Business response:

Thank you for being such a loyal customer to Village Pointe Toyota! Having your continuous business is a huge compliment. We are extremely grateful for your business and look forward to your next visit! 

Consumer's profile image
Consumer 
10 years ago

Exceeded expectations Rod Mahnkey was extremely patient, kind and not pushy in the least. Got a great deal on car and experience overall was great. 2 negative aspects: 1.) took a long time, nearly 5 hours. 2.) the finance guy was very rude and very impatient...unfortunately can't remember his name. I dealt with Rod and manager Jake Koch and both were respectful. I would/will go back here! 

Frequently asked questions about Village Pointe Toyota Service

How is Village Pointe Toyota Service rated?

Village Pointe Toyota Service has a 4.8 star rating with 2,251 reviews. 

When is Village Pointe Toyota Service open?

Village Pointe Toyota Service is open now. It will close at 6:00 p.m.