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About us VineBrook Homes VineBrook Homes is an internally managed real estate company specializing in acquiring, renovating and leasing single family homes. Unlike other providers, VineBrook takes a different approach in the growing Single Family Rental Home industry, focusing on affordability and value for our residents. Since our commencement in 2007, we have quickly become one of the largest providers of quality homes with a variety of housing options offered.
201 London Pkwy, Suite 500, Birmingham, AL, 35211, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I was overcharged a sewer bill. They charge me every month on the 20th for the sewer that is added to monthly rental payment. Well now I’m 3 month behind on a payment I make regularly. They told me they won’t charge me yet the still charged me and are trying to force me to sign a payment agreement to state I owe when I paid. The won’t remove the charge of my account, so I can pay my rental payment and are trying to evict me. When they admitted I didn’t owe but some how I still do. I wish they never took over my property. I h... read more
Your rent will be increased significantly every year. They hardly ever do home repairs when you need them. I've heard of many people having problems in the winter and they do not fix it in a timely manner. They will also charge you a bunch of BS charges when you move out even if there is nothing wrong
DO NOT RENT FROM THEM!! SLUMLORDS at the very least! We were $50 short on our rent. That was due to them NOT knowing whether they wanted to charge a $50 late fee or a $100 late fee. We were late, and we sent in the extra $50 late fee. Upon doing so, they emailed saying they would send the entire balance back in the mail because it was short $50. We asked them not to, said that we would send in the $50 with the next month's rent, since it was just a few days away. They sent it back anyway. We went ahead and sent it back in wi... read more
I moved in back in Dec 2022 & I totally regret it. I did a walk through with management & I should of declined but my lease was up & needed a place to move to. It is very hard to reach management & maintenance. Leave messages & emails & no one responds till if your lucky 2 and even a week later. My kitchen sink leaks & show management on walk through but never got fixed. Stove only has 1 burner that works. Refrigerator has crusted mold on it. The kitchen floor is cracked and flooring in hallway is damaged. Can't open patio a... read more
If I can give they ass zero stars I would. I’ve been staying in Vinebrook for 2 years. I wanted to do a house transfer. So when i originally spoke with someone they told me all i had to do was fill out an application and show my income verification totally fine. I fill out the application never got a chance to even send in my income. So someone called and said that I got denied how could I get denied if I never sent you my income verification. She claim that had to rescreen me. What did i need a rescreen for if I’m already l... read more
They are very unprofessional you can never get in touch with a live person, they are quick to make sure you pay the rent but cannot get maintenance or even answer the phone I’m not able to access the online portal to pay rent so they still charge a late fee even though they will not answer the phone. My heat was out and it was below 50 and it took the maintenance ppl 3 times to come to my house and still not fix the problem until I called the supervisor
I’ve made numerous maintenance requests and have been waiting since last year to get my AC unit repaired. I’ve called and left emails numerous times and they keep closing my work tickets. Kinda wish I never moved into a VineBrook home. I just want my AC fixed.
Please keep it moving when it comes to this company, they are scammers and taking people's hard earned money as if life isn't already hard and difficult. I was approved, had a move in date and then I was given a denial letter after signing the lease and they would not return my money that I gave them to hold the home until after I signed the lease... Please Beware of the Company, use at ur own risk.
I live with my granddaughters and daughter. My daughter has 6 and 1/2 years clean. I’ve never seen anyone fight so hard and come so far to put their lives right. We applied for a house. I live with them!!! I’m 63 and have impeccable record. We were refused because of my daughter. This is prejudice, this is wrong!!!! This company stinks of what’s wrong with this country! Now my grandchildren are out of another potential home!
VineBrook Homes Birmingham has a 1.6 star rating with 284 reviews.
VineBrook Homes Birmingham is closed now. It will open on Monday at 9:00 a.m.