VineBrook Homes Cincinnati

Kayla B 

on BBB

a year ago

DO NOT RENT FROM VINEBROOK!! They are horrible back when we had the Tornado on Memorial Day , it messed up my house where animals and etc was getting inside. I tried for months and even have proof for them to fix my house and they didn’t! My lease was up in October so I left a month before because the house was completely not safe for me and my child to live in with rodents!! I called for 5 month straight and the only thing I kept hearing was it’s out of a big claim and it’s still pending! If I know better I should have put ... read more

Daphne M 

on BBB

a year ago

Vibebrook Homes LLC is Very unprofessional service.. they keep finding stuff as you go along of staying on their properties. My rent started off 1,135 to 1,235 far as the utilities they don't show you the water bill unless you asked most of the times they won't tell you or put it in the ledger and to find out paying two months worth of water bill they said we do t have the rights to the bills unless you email them to get a bill after they paid two months and we have to reimburse them. You don't talk to the real ppl just the ... read more

Tiwanta D 

on BBB

a year ago

I am currently renting a house from Vinebrook my air unit went out and we immediately notified them by email because you can never reach anyone. The temp inside of the home has reached 89 degrees and this is day 2. No phone call to say when they were coming to fix the unit, no text nothing and as a cancer patient it is starting to affect my health. I am feeling dizzy and vomitting due to the heat. My husband has a fan in our room but it is not helping in this large house. We need our unit fixed and don't know who to contact ... read more

Stevena M 

on BBB

a year ago

I have been living in my home since 2019...MY rent was 1280...Vinebrook has raised my rent considerably due to me being on a month to month lease..(now they want $1735)...they have cut off my utilities and put them in thier name and being double charged! This is a problem cause you have to pay them cause they add it all to your rent and charge you...without you seeing a bill. I have asked numerous times about a sewer bill that never existed until Vinebrook took over! Last month I paid 1640 ...this month they say I owe 2020..... read more

Shelby M 

on BBB

a year ago

Trash. They deny almost everyone, just take your application fee money with no real denial reasoning. They’re taking over all these homes but won’t rent to anyone. Crazy to me. 

Jennifer M 

on BBB

a year ago

My home was originally owned by Don Wright when I moved in June 2018. This was until Vinebrook bought them in 2021. My rent was raised considerably, the maintenance man sexually harassed and verbally assaulted my son. I was given new windows because my others wouldn't close and they were only partially installed and today i was told I have to move by July 17 because my lease won't be renewed. BTW my house was sold again to their sub group in January 2024. They have sent me several emails telling me I have to turn my house in... read more

LINDA N 

on BBB

a year ago

IF I COULD SUBMIT THIS WITHOUT A STAR I WOULD THEY DONT DESERVE A STAR NOT EVEN A HALF ONE VINEBROOKS IS THE WORST PEOPLE TO EVEN RENT FROM I WISH I HAD READ ON REVIEWS BUT I WAS TOLD HOW THEY WERE I REGRET IT SO BAD THE ONLY THING VINEBROOK CARE ABOUT IS MONEY AND HARASSING PEOPLE WITH EVICTIONS IF UR 1 OR 2DAYS LATE THEY CALLING AND EMAILING U TO DEATH AND SOMETIMES 5 OR 6 PEOPLE CALLS ABOUT THE SAME THING U ALREADY NO ,AND RAISE THE RENT SO FAST AND HIGH AND CABINETS LOOKS LIKE TERMITES BEEN EATING ON THEM AND ALL THEY DO... read more

Kathy L 

on BBB

a year ago

My review will grow as time goes on, I returned keys yesterday at 11:45am April 4th to the office on Business Center Dr. I was asked to put my forwarding address on the outside of a small brown envelope then place the keys of the home I was moving out of into the envelope with my new address on it? The lady said she was going to move me out of the system . Today I received a call asking if I had returned the keys, 

Melissa B 

on BBB

a year ago

Just moved in Sunday March 3 2024. Have been without a working toilet for 6 days. Nobody at the office is responding to me. I am contacting the Health Department to get this resolved.