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VineBrook Homes Dayton
- Property Management
- Dayton, OH
About this business
About us VineBrook Homes VineBrook Homes is an internally managed real estate company specializing in acquiring, renovating and leasing single family homes. Unlike other providers, VineBrook takes a different approach in the growing Single Family Rental Home industry, focusing on affordability and value for our residents. Since our commencement in 2007, we have quickly become one of the largest providers of quality homes with a variety of housing options offered.
Location details
3500 Park Center Dr, #100, Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Service or Repair Issues I’ve reached out previously about issues I’m having in my home.. The shower in master bathroom is clogged and not draining properly causing it to leak in the basement have tried to unclog it but it didn’t work I have resubmitting original work order from 7/31 twice. ******** 7/31 first request ******** 8/20 second request. Now the main shower leaks in the basement. I received a call from someone in maintenance 2 weeks ago who stated they were in coming and he never came. I called customer service who... read more
Service or Repair Issues Was sent a lease renewal in July and had 2 weeks to sign in. I was back & forth with someone on the amount and by the time she gor back to me and I read the email the date was passed. They are now trying to charge us more for rent even though our lease was not up for another 2 months. I've tried to get someone to call me back & when someone did (4 weeks later) she just argued & was a complete a**. They are refusing to give us the original renewal amount ($125 increase) and are trying to make us pay a... read more
Customer Service Issues The nature of this dispute is to seek any kind of help with questions that have been unanswered by the property managers or management. First and foremost the company I'm renting from is Vinebrook Homes now at 1st it was First Key Homes the before that it was called Prager Group but to find out they well all the same people and company they just changed the names each time something went bad. They're not fixing everything the way that they should be fixing things they go up on the rent every year and ... read more
Service or Repair Issues I had put in 2 maintenance requests. The first one was to replace my outlet for my dryer and that was on Friday August 8th. The second one was my central air stopped working Monday August 11th. I have called everyday and sometimes twice a day and I keep getting the same response " someone from customer service will contact you in 2 business days." I have not received a phone call from anybody. I have 2 children in the house and we shouldn't have to suffer from the extreme heat because nobody can retu... read more
Billing Issues I inquired about a rental property located at **** ****** ********** ****** ** *****. I just paid $83.95 for a 2 person application which includes a processing fee. In rapid time, I received notification that the property is off the market but Vinebrooks company charged me for a property that wasn't even available from the start. I called their toll-free number and was advised to send an email and wait for a response. I did that but this is unacceptable and stealing money!
Service or Repair Issues This place has ignored work order requests since July 13, 2025. I have message customer service, maintenance, and property managers but they are all ignoring me. The air is not working, the ceiling has come down due to leaks in the home. Nobody will return a call or an email. They lied saying work order for the leak was completed but nobody ever came out. They know I am not renewing the lease so it’s like they are being more of the slum lords they are used to being.
Billing Issues I Subject: Formal Complaint Against VineBrook Homes for Mishandling Move-Out Process and Improper Collections Placement To Whom It May Concern, I am writing to formally file a complaint against VineBrook Homes regarding the mismanagement of my move-out process, mishandling of my security deposit, and improper placement of my account into collections. I vacated the VineBrook property 12 days before the end of my lease and submitted all required move-out paperwork on time via email. I took the initiative to t... read more
Billing Issues I tried to pay my rent as usual and the rental portal showed additional charges added for insurance for June and July. After multiple revised submissions made by my State Farm insurance agent, I received a waiver approval on May 28, 2025 (ref #********). I was told by management that once approval of the TPI (Third Party Insurance) was received my monthly rental was $1720.00. I reached out to management (Lindsay) on July 1st because I was unable to pay my rental b/c additional charges not due were listed. She ... read more
Service or Repair Issues I’m a rental customer that was moved into a property that was not move in ready off the word of Vinebrook employees. They told me that my ac would be ready by 7-16-25 ( my original move in date) it wasn’t ready I then got an email stating that the ac would be ready if I waited until 7-18-25 to move in….it wasn’t ready. Now I’m out of my last place to stay and have to endure 95 degree temperatures in a house I’m renting with no update on the air at all. I’m asking for fair compensation in the form of ... read more
Frequently asked questions about VineBrook Homes Dayton
How is VineBrook Homes Dayton rated?
VineBrook Homes Dayton has a 1.6 star rating with 1,390 reviews.
When is VineBrook Homes Dayton open?
VineBrook Homes Dayton is closed now. It will open tomorrow at 8:00 a.m.