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About us VineBrook Homes VineBrook Homes is an internally managed real estate company specializing in acquiring, renovating and leasing single family homes. Unlike other providers, VineBrook takes a different approach in the growing Single Family Rental Home industry, focusing on affordability and value for our residents. Since our commencement in 2007, we have quickly become one of the largest providers of quality homes with a variety of housing options offered.
3500 Park Center Dr, #100, Dayton, OH, 45414, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Service or Repair Issues AC has been out for 3 days with no response from the call center, not even a text. i have a brand new baby and its 100 degrees in this house. they have no emergency contact information and they havent responed back to my 12 calls.
Billing Issues Vinebrook homes has been charging me for back utilities for utilities I have already paid. This is fraudulent and needs to be corrected as soon as possible. I will not be paying Julys rent until I am awarded all all the fraudulent payments back to me. These payments have gone over looked because I was busy but I’ve had time to sit down and note everything that I have been over charged for.
Service or Repair Issues On June 25th at night. I put in a service request ********. Me and my children and pets have been in 90° weather. No one has even came out to look at it. Service status keep getting assigned a tech and then schedule back-and-forth almost a week. I even contact the customer service and no one response how is somebody supposed to live?? It’s to hot ac should be an emergency and hot weather like this. I just wanna be comfortable with my children and pets
Service or Repair Issues Vinebrook Homes (home rental landlord) -AC stopped working. -Called the answering service, which is the only means of "communication". -Stated that customer (dis)service would be contacted. -96 hours later and no response. -Have to stay at parents house. This company is a nefarious blight in our city and should be abolished.
Product Issues I’m currently a tenant. My ceiling is caving in 1 week after I moved in. They are not trying to fix the roof. I called literally 50 times and they will do nothing but cancel my request. Im ready to go to file small claims court!!!
Service or Repair Issues On May 16, 2025 I submitted a maintenance request (********) due to the AC not being able to cool the house down, as it was 10-12 degrees over what the thermostat was set at. A vinebrook maintenance employee came out to the residence without notifying me and left a note stating "Could not enter the home due to dog being out" and updated the request as complete on May 21, 2025. I submitted another request (********) to which a vinebrook maintenance employee came out and states that the AC unit is func... read more
Service or Repair Issues My A/C has been out for over a week now and my house has been 79-84 degrees EACH DAY . No one has offered portable A/C units or anything
Service or Repair Issues There has been a persistent issue regarding a negative record associated with Vinebrook Homes on my rental history. Three years ago, a pre-existing misunderstanding resulted in an erroneous claim that you owed money and/or had been evicted. While you obtained a letter from their attorney at the time confirming the settlement of the alleged debt, this resolution has not been reflected in your rental history, causing ongoing difficulties in securing new housing. I am frustration with this situation. T... read more
Service or Repair Issues I have put in a work order for them to come fix my air conditioner over a week ago. I'm still waiting for someone to get in contact with me to resolve this matter. Also put an work order in almost 3 week ago for the to come fix my closet still have hear from anyone.
VineBrook Homes Dayton has a 1.6 star rating with 1,390 reviews.
VineBrook Homes Dayton is closed now. It will open at 8:00 a.m.