This profile has been claimed by the business owner or representative.
Vista Veranda
- Assisted Living Facilities
- Ravenna, OH
About this business
A Specialized Retirement Home in Ravenna, OH Senior Living at Vista Veranda When you’re part of the community at Vista Veranda, you truly become part of a family. Residents are welcomed with open arms into a caring environment with top-notch specialized support. We’ve earned a long-standing reputation in Ravenna, OH, and the surrounding area as an exceptional Assisted Living and Memory Care community – providing residents with the utmost in comfort, convenience and confidence.
Location details
141 Chestnut Hill Dr, Ravenna, OH, 44266, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
We chose Vista Veranda because it seemed very homey and welcoming when you walk into the door, it did not seem institutional. The staff members here invited us to come to have lunch with them and I sat with a couple residents and my mom with other residents. We got the chance to talk with them and were able to get feedback from them about their experiences. The lunch was also delicious and sold him on moving in here. The facility is all on one floor, so you don't have to worry about stairs or elevators. They have handled the... read more
Business response:
We noticed that your review is 4-stars. Our goal is 5 full stars. We strongly encourage you to reach out to us so we can learn how to make his experience, and yours, better. Please feel welcome to call us at [removed] or stop up to talk. We can meet outside.
My mother lived at Vista Veranda last 2 years. The staff were very attentive and caring to her needs. They hosted many different events throughout the years for the year for the clients and their families which were very nice. Although my mother did not participate in many of the daily activities, they had a nice variety of activities for the clients. During the COVID-19 shutdown, they kept us in touch with brochures there through Facebook, and facetime and updates thing through phone calls. Very nice facility!!!
Business response:
The pandemic has brought the best out of our team, residents, and families. We have to bond together and think creatively to keep connected. Your mom will always be in our hearts and has left us with many very fun memories.
We just went through the process of searching for a place for my om. The people at Vista Veranda stood out to us as very caring and positive. It was obvious that this was the place for my mom. [name removed] helped me through everything and was so kind. I am very excited for my mom to start this new chapter in her life at Vista Veranda.
Business response:
We have high standards for our customer service, especially during key moments of our resident's experience. The move-in process can be a time of transition. We take great care to help our families and their loved ones feel appropriately involved in the process. For all of us, this is a special time.
My mother is receiving great care and dignity since she has been at Vista Veranda. Everyone who works there has such dedication to keeping their residents safe and giving them the best quality of life as possible. I am so relieved to have found such a wonderful place, and I thank everyone for giving my mother respect and making this time of her life as healthy and happy as possible.
Business response:
The dignity of our residents is top priority. Our staff works hard to get to know the individuality of each resident. We are small and want to give that personal attention to everyone.
My aunt lived at Vista Veranda while she was recovering. She says, "They made me well!" Her health is so much better. I cannot thank Vista Veranda enough. The staff put so much into her and it shows. Highly recommend!
Business response:
Steve and his family have been a wonderful asset to our community and Portage County. His aunt selected us well in advance of having the need and when crunch time came, we were able to set things into place. A lovely family!
The best and the cleanest! Nowhere better in Portage County.
Business response:
This family has been a blessing to us.
Very nice location. Exceptional staff! [Name removed] has been a blessing - so helpful in treating my mother with respect and kindness.
Business response:
We are a team with our residents and their families. The work we do is meaningful to us and we appreciate the support we receive from families so we can do our work well.
Vista Veranda, a charming country based community setting just north of the city of Ravenna offering the best of the best in senior living services. One of Ravenna's best kept secrets. This community is older, yet the recent renovations, charm and class still remains the best offering as well as a tenured staff providing wonderful care and engagement daily. I've personally had a grandmother live in this community and her experience was like no other. I wished we'd made the move sooner. Hats off to the team for all that they ... read more
Business response:
Thank you! We love our recent renovation, too. This year we have updated our landscaping and the warm touches that give Vista Veranda that cozy feel.
I talk to my mom every day and we are extremely happy with all that Vista Veranda is doing to shelter everyone in place while still trying to maintain some social stability. I dropped off things twice and I am very pleased with the way this was handled. I am very confident that every staff member within Vista Veranda takes this pandemic seriously and have our loved ones in your heads and forefront of your minds with every decision that you make.
Business response:
Thank you for your review. Your mom is an asset to Vista Veranda. She keeps our puzzle station moving!
Frequently asked questions about Vista Veranda
How is Vista Veranda rated?
Vista Veranda has a 4.9 star rating with 160 reviews.
When is Vista Veranda open?
Vista Veranda is closed now. It will open at 9:00 a.m.