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Volo Museum Auto Sales
- Car Dealers
- Volo, IL
About this business
Location details
27582 Volo Village Rd, Volo, IL, 60073, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Volo Museum has treated me squarely during the selling of our 1969 Tribute Z-28 Camaro and the purchase of our 1968 RS/SS 396 375 Hp 4-Speed numbers matching drive-train Camaro. I have found Jay ***** and his wife to be extremely hospital. A departed friend was noted by Jay having difficulty standing, Jay immediately located a chair on wheels for my friend to sit in. Subsequently I was able to use the chair like a wheel chair and my departed friend enjoyed being pushed around the display of cars in multiple facilities. Our a... read more
Puchased cuda from Volo which I will never do again, they lie and make terrible repairs. Caution
Business response:
Were sorry to hear about your dissatisfaction. At ****, we pride ourselves on being a very transparent company. Every buyer has every opportunity to inspect a vehicle prior to purchase from third-party inspections to test drives and even the use of our lift and shop. Not only do we recommend that every buyer do their due diligence, but we also require a waiver to be signed if those options are declined.That being said, you purchased this vehicle over five years ago, and this is the first time we are hearing of any issues. Ou... read more
I bought a high end 67 nova from them. This car was unsafe to even drive. First it arrived covered in dirt and mud. After taking it on a 2 mile drive the right front brake caliper fell off. Then I inspected the left caliper which was missing a bolt, so I pulled the wheel and the grease cap was rattling around inside the wheel. After checking all the brakes none of the calipers were even lined up with the brake discs properly. Of course they lie to me and say they inspected this car, now there is no way they did. Then the car... read more
Business response:
Thank you for sharing your concerns, and we're very sorry your experience did not meet your expectations. At Volo Museum, our reputation and customer satisfaction are extremely important to us.We perform test drives and inspections on all vehicles prior to delivery, addressing any issues that become apparent during this process. However, it is not uncommon after a complete restoration for certain adjustments or issues to surface within the first few miles driven, as was your experience.The items you brought to our attention ... read more
I bought a 1966 nova ss, when it arrived it was damaged by the transporter and wouldn't start. He said that the car was old and not his problem, pushed it off the trailer and left. I tried to reach my sales representative ****, it took a few hours until I finally reached him. He wanted me to figure out why the car wouldn't start and send pictures of the damage. He said that he had to talk to ***, they gave me a 100 dollars and said that's it. Very unprofessional, wouldn't recommend them to anyone. The only thing that you wil... read more
Business response:
Thank you for your feedback, though this review is quite out of context. To clarify, when you contacted us, you mentioned the transporter had damaged the driver's side mirror, stating it had become loose. To assist, we offered $100, which is consistent with the cost of a new mirror and installation. This offer was made as a gesture of goodwill, despite the fact that we are not responsible for transportation issues. The transporter is a third-party company hired by you, and we have no affiliation or responsibility for any shi... read more
I spoke with ***** is sales and was purchasing a 1970 Mercury Cougar for his surprise birthday . I spoke in depth with ***** and asked question after question about this car. He never revealed that this was two frames put together to make one car. When it was delivered, the top was has a slash in it and ut was leaking fluid everywhere. I mentioned this to the person who delivered dna he spoke no English . I immediately and ***** gave me a song and dance . I am writing this review so no one goes through what I am going thru. ... read more
Business response:
To address the concerns outlined in the review:1. Unibody Structure and Floor Pans: To clarify the 1970 Cougar has a unibody structure, ruling out the possibility of two frames being connected into one. The floor pans were replaced and this was disclosed in the video description and supported with photos of the undercarriage on our website, ensuring transparency about the condition of the car. The suggestion that the floor pans need to be redone for drivability is unfounded, as they have been in place for over 21 years witho... read more
Don't PURCHASE any vehicles from this company. I recently ! They don't do as they promise! I purchased a **** Buick Skykark vehicle from this dealership* excited to receive the vehicle and give it my husband because he's been sick with kidney disease . Once the vehicle was purchased* it took almost a month for the vehicle to be sent to us in **********. I asked them numerous of times what was the delay * with the lack of response * they stated it was the ** and that a part needed to be replaced. I complained and finally spok... read more
Business response:
To address your recent 1-star review regarding your purchase of a **** Buick GS Stage 1 from our Incoming Inventory. Our Incoming Inventory category comprises cars that have not yet undergone processing or inspection, and they are in a pre-sale stage. When you made your purchase, we provided clear information about this and informed you that it will take a few weeks to prepare the vehicle for delivery.During the inspection process, we identified a freon leak in the A/C system. Rather than shipping the car to you in that cond... read more
I had a very bad experience with my car purchase back in early July 2023. Too long to even get into. Brought it back within 6 weeks of purchasing. When you do this, get ready to lose 25% of your purchase price. It was worth every ***** to bring it back however. Wrote an email to about 6 or 7 folks stating my displeasure. Never heard a word back from anyone. Now that tells me what kind of people you are dealing with.
Business response:
Hi ***, regarding your review, we've noticed a difference in perspective on the points you've raised. When you first reached out, you mentioned being new to collecting cars. This raised concerns since newcomers often lack insight into vintage cars and reasonable expectations, contributing to the core issue.You chose to purchase the car without personally inspecting it or having a 3rd party inspection, despite our recommendation to do so. Upon delivery, the car didn't meet your expectations. You acknowledged that we had highl... read more
Horrible experience... car wasn't what they said it was. they didn't ship it as said they would. Charged me a different price other then quoted charged my CC and didn't pay the transport company... Car isn't road worthy at least is smells of exhaust blinkers don't work oil leaks... worst experience ever... nobody should purchase from this company.
Business response:
Thank you for your feedback. However, we feel the need to clarify that we do not own our own shipping company, and it was never claimed that we did. We made it very clear that we do not do any shipping, and there is a disclaimer on the bill of sale that you initialed, stating that "All vehicles are shipped F.O.B. ****, **. Volo *** assist purchaser in arranging vehicle shipments, but does not assume any carrier responsibility or liability (Transport Co.)."We understand that there was an issue with the delivery of your car, a... read more
On Monday, June 28, 2021, I purchased a ********************************* Custom online from *************** (***) in ****, ********. The purchase price was $74,998 plus ******** Sales Tax at $4,687 for a total of $79,685.I purchased the vehicle based on the companys reputation (60+ years), the media presented e.g., video, images, written description, and multiple communications with ************************* (*** Salesperson) via phone and email. I signed an AS-IS Statement based on the above without performing my own inspe... read more
Business response:
We have already addressed the customers concerns and we stand by our decisions. The customer bought a car that had a ***** restoration for $75k. It was described as a ********************************************************************** the same fresh condition as when it was first restored 15 years and **** miles ago. The items he has complained about are all items typical of aging, for example, the tires, which have great tread, are 15 years old. The car is a magazine car with an ******************** Chassis that is an ex... read more
Frequently asked questions about Volo Museum Auto Sales
How is Volo Museum Auto Sales rated?
Volo Museum Auto Sales has a 4.3 star rating with 517 reviews.
When is Volo Museum Auto Sales open?
Volo Museum Auto Sales is closed now. It will open at 10:00 a.m.