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Vonage Business Communications

4.5

    About this business

    Vonage Business Communications (VBC) activates conversations across voice, SMS, team messaging, fax, social, meetings, and more, providing a unified communication experience with elevated Quality of Service (QoS). 

    4.51,594 reviews
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    A Google user's profile image
    A Google user 
    6 years ago

    very reliable 

    Business response:

    Thank you for your feedback! 

    A Google user's profile image
    A Google user 
    6 years ago

    I love the notes feature, thank you!!! good thinking 

    Business response:

    Great to hear. Thank you for your feedback! 

    A Google user's profile image
    A Google user 
    6 years ago

    Dope positive impact love kt 

    Business response:

    Thank you for the feedback! 

    A Google user's profile image
    A Google user 
    6 years ago

    Hello, Why is it that sometimes there is a lag when someone calls me? On an iphone device the call appears instantly but on my Samsung s9+ it doesnt show up til 4 rings later. 2nd, when you use a bluetooth device with your phone, why dont you get notified on your bluetooth device app when there is a call from Vonage? 

    Business response:

    Thank you for your feedback. We're working to improve both the Android BT support and the app's wakeup time. However, there could be multiple reasons why the lag could happen, and you may each out using the app's feedback & questions if further investigation is required on your device. 

    A Google user's profile image
    A Google user 
    6 years ago

    👍 

    Business response:

    Thank you! 😊 

    A Google user's profile image
    A Google user 
    6 years ago

    This app you can not hear your customer on the phone, drop call, if you talk to customer you will lose them in 9 minutes plus they can not hear you. They have to call back, a lot of static. 

    Business response:

    Hi, thank you for the feedback. If the problem persists, please reach out through the app feedback & questions option or reach out to the Vonage customer service. Sorry for the inconvenience. 

    A Google user's profile image
    A Google user 
    6 years ago

    I am so glad I got this for my business. I can answer my phone from anywhere and never miss a call and record all conversations to ensure the best customer service!! 

    Business response:

    Thank you for your feedback! 

    A Google user's profile image
    A Google user 
    6 years ago

    It's worked well for me. I wish there were a better way to block unwanted calls from spoofed numbers. 

    Business response:

    Thank you for the feedback. You can press and hold a phone number in the call log in order to see the number block option. 

    A Google user's profile image
    A Google user 
    6 years ago

    Works great so far. I would recommend. 

    Business response:

    Thank you for your feedback! 

    Frequently asked questions about Vonage Business Communications

    How is Vonage Business Communications rated?

    Vonage Business Communications has a 4.5 star rating with 1,594 reviews. 

    When is Vonage Business Communications open?

    Vonage Business Communications is closed now. It will open at 9:00 a.m.