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Wag Hotels - OHare
- Consumer Services
- Schiller Park, IL
About this business
ABOUT Paradise 4 Paws is the Premier Resort for Cats and Dogs located at Dallas/Fort Worth International Airport, Denver International Airport, and near Chicago’s O’Hare and Midway Airports. Our Chicago O’Hare resort was the first to open in May of 2008 and we have been expanding ever since. Paradise 4 Paws resorts provide superior quality and care for your pets and the utmost in convenience and service for you, the pet parent. We offer overnight suites for cats and dogs, doggie daycare, dog obedience training, grooming, m... read more
Location details
10516 United Parkway, Schiller Park, IL, 60176, United States
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Best boarding facility! We love Paradise 4 paws. We feel our animals get the best care and love going to daycare and boarding here. We love that the facility is open 24 hours and the staff has gone above and beyond for us and our animals. I wouldn't board my dogs anywhere else.
Business response:
Hello Ashley and Stephen! Thank you so much for your positive review. Braylee and Myla are always such wonderful guests to have stay with us and we cannot wait to see them again soon!
Give the dogs more water
Business response:
Hi Veronica! Thank you so much for your positive review. Just to clarify, all of our guests have access to water at all times both in the playareas and in their suites and water levels are checked constantly throughout the day. However, I went ahead and noted in your profile to triple-check Lucy's water bowl during her stays with us as to ensure that Lucy's water bowl is always full. We cannot wait to see her again soon!
Check out was a bit disorganized. We weee overcharged and that took a few days to straighten out. The care they gave our dog great care. Love the web cams and the photos.
Business response:
Hi Jeffrey! Thank you so much for your feedback. We take all feedback very seriously as this is what helps us continue to grow and provide positive experiences not only for our furry friends but their parents as well. I am so sorry to hear that your check out was not a smooth one and that you were overcharged at the time. I am happy to hear that we were able to sort out the issues with your invoice, however, I do apologize that it did take a little time to get back to you and straighten everything out. We had such a great ti... read more
We appreciate all the immediate updates you have provided for our challenging pup... champagne!
Business response:
Hello Karen and Bob! Thank you so much for your positive review. Champagne and Maggie are always such wonderful guests to have stay with us and we cannot wait to see them again soon!
All good! Can’t think of anything.
Business response:
Hi Kenetta! Thank you so much for your positive review. Dylan is always such a great guest to have stay with us and we cannot wait to see her again soon!
We’ve been going there for years. Thanks for everything.
Business response:
Hi Frank! Thank you so much for your positive review. Luigi and Carmela are always such wonderful guests to have stay with us and we cannot wait to see them both again soon!
Maybe a quick tour of the facility.
Business response:
Hi Armsby! Thank you so much for your positive feedback. You are always more than welcome to take a tour of our resort 7 days week during our designated tour times of 12pm-1pm or 6pm-7pm. We cannot wait to see Jaxon again soon!
I would recommend Paradise 4 Paws to everyone. We travel worry free when we board our little dog here. She arrives happy and she is happy when we pick her up. From the reservation process, through check-in and the photos that the attentive staff sends to us during her stay are among the reasons that we are loyal and happy clients!
Business response:
Hi Ann and Jeff! Thank you so much for your positive review. I am so happy to hear that you received Nilla's pupdate during her stay; Those photos were were such fun to take! We cannot wait to see her again soon.
Let people know abouy the $1.99 fee for the webcam. Also, make sure the customer is appraised of suite changes and password changes as soon as they happen. We were given card with the user name (room #) and password but when we tried to access it, we couldn't. Had to call more than once to resdolve the issues.
Business response:
Hi Crystal! Thank you so much for your feedback. We take all feedback very seriously as this is what helps us continue to grow and provide positive experiences not only for our furry friends but their parents as well. I am so sorry to hear that you were not made aware of the fee to use our webcam app. As our webcam app is through a third party provider, there are subscription fees that are required to use the app. I am also so sorry to hear that you were unable to view Emma and Ben on the webcam app and that we were not able... read more
Frequently asked questions about Wag Hotels - OHare
How is Wag Hotels - OHare rated?
Wag Hotels - OHare has a 4.9 star rating with 1,857 reviews.
When is Wag Hotels - OHare open?
Wag Hotels - OHare is open now. It is open 24/7.