Washington Radiology Foxhall MRI

Sarah M. 

on Yelp

2 months ago

Absolutely unacceptable experience. I should have known from the start this was going to be a disaster, I just didn't realize how bad. First red flag: I had to fill out ALL the paperwork again because the forms I'd already submitted online never made it to the office. When I brought this up, the receptionist actually said, "I wish they would stop doing that, we don't get those forms!" Excuse me?? This is apparently a known, ongoing problem and nobody has bothered to fix it? Then there's the website itself, the instructions... read more

Irfan M. 

on Yelp

11 months ago

They don't even answer the phone at 11:30 AM trying to make an appointment! Reviews say it all!!!!!!!!!!!! 

Adam W. 

on Yelp

a year ago

I am experiencing significant pain from my ankle and foot, and so far neither my podiatrist nor my orthopedist have been able to determine the cause. So my podiatrist prescribed in MRA. I went to Foxhall Washington Radiology early morning September 24. They told me the MRI images would be sent to both doctors the next day. Today, September 29, I called because my podiatrist had not received the MRI. I was told that the technician HAD NOT EVEN ANALYZED THE MRI YET - ONE WEEK LATER. So for a full week I have continued to... read more

Katherine D. 

on Yelp

a year ago

My bill had a significant error--a $400 payment at time of MRI was not counted--but their billing office is impossible to contact because the number they give when you call is incorrect. (My sympathies to the receptionist's office that keeps getting those misdirected calls.) 

Claire S. 

on Yelp

a year ago

YOU MAY DIE IF YOU CHOOSE THESE PEOPLE. Show up with an order? Oh, for some reason you can't get your mammogram that day because they don't have enough technicians (cheapskates! put more on the schedule) or don't have enough machines (either way, why aren't you calling your appointments of the day to prevent them from coming in? Because you don't care in the slightest). Show up a month later again for the reschedule? they can't find your order. Imagine missing not one but TWO mammograms. Missing screenings like this ca... read more

H S. 

on Yelp

a year ago

I have had very good experiences at the Foxhall location in the past. That has now changed. I contacted them on a Monday to schedule an appointment -- there was an opening the next week, which I requested. They did not telephone me to confirm the appointment until Wednesday (and they left a voice mail on my office number rather than the cell number I requested they use). I returned the call promptly, but got their voice mail and left a message, but they again did not get back to me. When I telephoned on Friday, they tol... read more

Anne Q. 

on Yelp

2 years ago

Horrendous service. I called for a quote for an MRI. The office informed me via email, over the phone, and in person that I would simply pay my co-pay (less than $100). Nearly a year later, they billed me for approx. $700 and insisted that their endless forms took precedence over their incapable staff members and sketchy billing department. An MRI is inherently a rough procedure which was exacerbated by their inability to insert an IV into my veins. They tried for about 45 mins - like a bunch of high school students in sc... read more

Dea K. 

on Yelp

3 years ago

I used to come here often but this was my last time. MRIs are stressful enough but the front desk worker was so genuinely MEAN and unhelpful that I was practically in tears before I even made it back. No service in the building and no wifi, they make you feel like you're in trouble just for showing up. Male tech in the back was great but I think he felt bad about how rude the front desk woman was. There was absolutely no need for a care provider to act so cruel- I was tempted to just walk out and reschedule elsewhere. Kept t... read more

Dr. Picchello H. 

on Yelp

4 years ago

Threats of violence, violation of patients bill of rights and well below medical "standard of care" required of all medical facilities. I went for a late evening mri. Reception was very pleasant. I told the tech I have severe asthma and am at great risk for covid, and did they have any HEPA air filter machines in the MRI room, air exchangers or ventilation as patients in are in a closed space for about 30-40 minutes. These are standard of care in the Covid era. Tech acted very irritated at my questions was quite ru... read more