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Waste Pro
- Hazardous Waste Disposal
- Clearwater, FL
About this business
Location details
5170 126th Avenue North, Clearwater, FL, 33760, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We used your roll off services for out multi-family new construction project in Palm Harbor. The customer service was impeccable! Steve Vlahopoulos was our daily driver that performed our swap outs. He was a true pleasure to work with. He was patient when needed on site, and always contacted me when he was arriving. He was willing to work with us when the project was in full swing. I highly recommend Waste Pro of Clearwater to any General Contractors.
Business response:
Hi Douglas, we appreciate you taking the time to rate our services in Clearwater. Your 5-star rating is greatly appreciated!
We want to give a 5-star for Shawn and Mark (Truck #143) They are reliable, professional, 100%. Thank you Shawn and Mark!
Business response:
Hi Paul, thank you for the 5-star review in Clearwater and for sharing your story with us! We work hard to make sure each customer feels valued. We're always happy to help!
Update on my review on 03/09. Andrew and team was very responsive in hading my issue of the recycle bin. It has been delivered. Thank you all so much.
Business response:
Hi Polly, thank you for your updated review! I'm so glad we were able to assist you! Thank you for being a Waste Pro customer! LR
I’ve called twice in February for the delivery of the Recycle bin and noticed in the comments others have had that problem and got delivery. The people on the phone were very nice and said it is a third party. The first call said it would be here the next day. The second call said sooner than later. It has been another two weeks and really need the bin delivered ASAP. All other service has been great.
Business response:
Hi Polly, we understand your frustration and require additional information to locate you as a customer and investigate your concern. We apologize for any inconvenience you have experienced and look forward to resolving this concern with our local team in Clearwater. Please email your service address and contact information at mktsm@wasteprousa.com. We look forward to hearing from you. Thank you. - JK
I am a new customer. My recycling bin was not delivered. I have sent two emails requesting one, with no reply and no action. I have now been on hold with bad Muzak for 36 minutes and counting, trying to speak to a person. This does not bode well for a long-term business relationship.
Business response:
Good Afternoon Brian, Thank you for reaching out. I apologize for the delayed delivery. I have located your account and wanted to let you know that we will be delivering your recycling container to you today. Please feel free to reach out to us anytime at wpcr@wasteprousa.com. LR
left on hold for 45 mins, filled out their contact us form on the website twice, and still no response. If this is how they normally conduct business for someone trying to start a service, I would not recommend this company.
Business response:
Hi Chris, we understand your frustration and require additional information. We apologize for any inconvenience you have experienced and look forward to resolving this concern with our local team in Clearwater. Please email your service address and contact information at mktsm@wasteprousa.com. We look forward to hearing from you. Thank you.- JK
First experience with waste pro and not impressed. Website having issues and was not able to set up online account despite many attempts. Called and they said website experiencing difficulties and was not given a solution. Told to try again later after already wasting a 1/2 hour just trying to pay my bill. I will be encouraging our city leaders to go back to in-house waste disposal.
Business response:
Hi Saleene, thank you for contacting Waste Pro in Clearwater! We value your feedback and your business. Unfortunately, we do not have enough information provided to verify you as a customer. Please contact us at mktsm@wasteprousa.com with your name, service address, and phone number; we’d love to resolve this. - JK
Can you give zero stars? We have called and asked to have yard waste removed fo 2 weeks. We bagged the small stuff and piled the larger stuff as asked. They picked up the bags and left everything else despite repeated calls. Save your money and use someone else!
Business response:
Hi Paul, we understand your frustration and require additional information to locate you as a customer and investigate your concern. We apologize for any inconvenience you have experienced and look forward to resolving this concern with our local team in Clearwater. Please email your service address and contact information at mktsm@wasteprousa.com. We look forward to hearing from you. Thank you.- JK
The customer service people at this location are the worst people we have ever dealt with. During our time of crisis after hurricane Milton they would not work with us on payments, they have taken advantage of us. We, up until today had been customers for 14 years. With the I don't care about you attitude of the people answering the phones, good riddance. It's to bad the drivers and collectors are associated with the office staff.
Business response:
Hi Paul, we appreciate the feedback on your service in Clearwater! Unfortunately, we need additional information to see about reviewing the calls and why there may have been an issue. We will share your concerns with our Customer experience team managers, and if there is an ongoing issue with your services please contact us at mktsm@wasteprousa.com with your service address and contact information; we’d love to hear how we can earn 5 stars from you! _jk
Frequently asked questions about Waste Pro
How is Waste Pro rated?
Waste Pro has a 4.5 star rating with 3,479 reviews.
When is Waste Pro open?
Waste Pro is open now. It will close at 5:00 p.m.